Shangri-La Sanya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sanya

Shangri-La Sanya

No. 4 of Top Family Hotels in Sanya
No. 88 Haitang North Road, Haitang District, Sanya, Hainan, 572000, ChinaShow on Map
Located in Haitang Bay, Shangri-La’s Sanya Resort & Spa, Hainan is close to Atlantis Water World, providing easy access to Sanya’s major scenic spots. There are 488 spacious guestrooms and suites, as well as 8 ocean and pool villas featuring a private balcony with views of the vast blue South China Sea or the surrounding natural landscape.Show More
We Price Match
hotel overview picture
Last booked 29 mins ago
4.8/5Amazing·Cleanliness: 4.8
Great for kids96% Recommended
All 14,748 Reviews
Amenities
Outdoor Swimming PoolFreeBeach VolleyballSpaFitness RoomPrivate ParkingFreeAirport Pick-up ServiceBar3 RestaurantsCaféMeeting Room
All Amenities
Surroundings
Airport: Sanya Phoenix International Airport
(42.7km)
Train: Yalong Bay Railway Station
(20.9km)
Train: Sanya Railway Station
(36km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Themed Room
17

Themed Room

1 King bed
64m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Horizon Club Twin Room
4

Horizon Club Twin Room

2 Single bed
64m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Premier Sea View Twin
6

Premier Sea View Twin

2 Single bed
54-69m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Horizon Ocean Suite
9

Horizon Ocean Suite

1 King bed
136m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Horizon Seaview King Room
5

Horizon Seaview King Room

1 King bed
64-77m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Horizon Sea View Twin
4

Horizon Sea View Twin

2 Single bed
64m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
2 Bedroom Pool Villa
10

2 Bedroom Pool Villa

302m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe King
5

Deluxe King

1 King bed
54-64m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
LooHoo Jungle Room
4

LooHoo Jungle Room

1 King bed
54-64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon Theme Twin Room
12

Dragon Theme Twin Room

2 Single bed
54-64m² | Floor: 1-7
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon Premier Theme Twin Room
6

Dragon Premier Theme Twin Room

2 Single bed
54-69m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon Theme King Room
11

Dragon Theme King Room

1 King bed
54-64m² | Floor: 1-7
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe Seaside Garden View King
4

Deluxe Seaside Garden View King

1 King bed
54-70m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe Family Connecting Room
6

Deluxe Family Connecting Room

108-139m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon Premier Theme King Room
6

Dragon Premier Theme King Room

1 King bed
54-70m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Themed Room
14

Themed Room

1 King bed
64m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe Twin Room
6

Deluxe Twin Room

2 Single bed
54-64m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Premier Family Connecting Room
7

Premier Family Connecting Room

108-139m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Ocean Suite King Bed Room
9

Ocean Suite King Bed Room

1 King bed
112m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Premier Sea View King Room
4

Premier Sea View King Room

1 King bed
54-70m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe Twin
8

Deluxe Twin

2 Single bed
54-64m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon themed premier Family Connecting Room
8

Dragon themed premier Family Connecting Room

108-139m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Deluxe Seaside Garden View Twin
4

Deluxe Seaside Garden View Twin

2 Single bed
54-69m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Pool Villa
9

Pool Villa

302m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Dragon themed d eluxe Family Connecting Room
8

Dragon themed d eluxe Family Connecting Room

1 King bed and 2 Single bed
108-139m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Horizon Club King Room
6

Horizon Club King Room

1 King bed
64-77m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Premium Room - with View (2 beds)

Premium Room - with View (2 beds)

2 Single bed
54m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Family Twin Room

Family Twin Room

2 Single bed
77m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Suite - with View (2 beds)

Suite - with View (2 beds)

2 Single bed
77m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Suite - with View (Double bed)

Suite - with View (Double bed)

1 King bed
77m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(14748)

4.8/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Graeme (高天乐Photographer)
December 27, 2023
Wonderful hotel with lots of activities for the whole family. Breakfast was rich and varied. Swimming pool is huge and the gardens are wonderful. Phoebe did a wonderful job helping us to settle and recommend fun things to do.
Xinlinjiong
July 10, 2023
Great! Cool! Beautiful beach, pine forest and wonderful field with palm trees. And the staff Ms.Phoebe's smile was nice! Wonderful Shangri-La.
Lichadudu
January 9, 2024
Ms. Phoebe, the butler, is a very enthusiastic and friendly beauty. She provided us with meticulous care and excellent service during our stay in Sanya, making us feel at home. During these few days of pleasant time, she always smiled and patiently answered every one of our questions, trying her best to meet our needs. Her professionalism and meticulous service have added many wonderful memories to our journey. We look forward to meeting her again and enjoying her incomparable thoughtful service once more.
Guest User
January 18, 2024
Shangri-La Lite All the high prices but non of the expected services you'd expect of a Shangri-La. It's very Chinese orientated, which let's be honest is fair enough, but I've stayed at far lesser hotels in Sanya with much better understanding of us "laowais". It also seems to firmly go after the family market (which again is fine) but if you are sans children then maybe not the best option.
Derryah
July 1, 2023
This hotel is bad. Probably the worst Shangri-la I have stayed in the world. As a golden circle member this place does not live up to the branding as per expectation. It’s my first time traveling alone to Sanya with a 1.5 year old toddler, and as a form of familiarity I chose to stay in Shangri-la given their usual high standards in service, quality and experience. Within China, I’ve stayed in Shangri-La Shanghai, and the service was immaculate. When I checked in at 3pm, the room was not ready I had to wait for another half an hour. How is it not ready when check in time is at 3pm? I had a long flight and a toddler in hand with two huge luggage and a hand carrier yet no one offered any help, as “they were busy”. The counter was in total mess and the staff look very lost. After waiting for 30 minutes I finally gotten my special theme room, I was excited and couldnt wait to see my toddler’s expression when she sees the monkey toys. She was indeed very happy, but not long after, the toilet in the room emitted a foul smell! Ive booked their theme room as it was a special celebration for my toddler. I was told there is only one such room. They suggested to change us to another room or we risk hanging out with even more pungent smell with my toddler for at least an hour while the plumber fix it. They explained that the hotel is old and this foul smell is inevitable. Travelling with a toddler it was extremely inconvenient to be changing rooms and moving up and down. It was a bummer because the whole idea of going to Shangri la Sanya was to let my kid enjoy the theme room with her favourite character. Imagine having to pay for a specific theme room and ending up with a poorer version. And I was so helpless with a toddler. Anyway I had to switch rooms, repacked my luggage, lugged them and my kid again. This new room had a poorer view it was slightly blocked, one floor lower, and not the same theme that I booked for so my kid didnt really enjoy. And Guess what, the toilet also emitted a foul smell after an hour. This time I had given up. So we went for the hotel train ride for kids, the staff told me it was not available “as they said there is an excursion and guests are not allowed to use the train until very much later in the day”. If you travel with kids you’ll know they have sleep schedule and how to be using your services later in the day? So I pretty much wasted my day here in shangri la waiting to check in, changing rooms, walking to the train and never get to take it and going back to my room. The staff could at least informed us when we check in that the train was not available but they didnt. The next day, had breakfast, I left my table to get a drink for my toddler, the waiter cleared all my food without even asking if I was done. Mine you, those food I took, I had to carry my kid all around the restaurant to bring them to the table, only to get them cleared out!! They should totally give me a discount on my room rates. Then I arranged for airport transfer, they charge exorbitantly compared to other hotels, informed them to prepare a child seat a day before, they said ok, and yet they blatantly left that out. It was 4.30am in the morning there was no child seat and I had to carry my toddler the whole 3 hours journey in this ~USD400 airport transfer. The hotel wasnt even apologetic about it and the driver just rush me into the car and drove off. Not even caring for the safety of me and my baby!! I was tired and scared at the same time. I used to have very good things to say about Shang, but this one, I highly will never recommend this place to anyone going to Sanya. I hope if the right management sees this, to improve on your hotel standards.
Guest User
December 27, 2023
This Shangrila hotel did not live up to its name.. nobody speaks English so keep in mind if you are a foreigner. Sofa bed was alright but not too comfy. No butler service available for non suites so keep in mind if you speak limited Chinese. Heated pool but not warm enough for cold December month
kmendoza
June 28, 2023
I wouldn’t stay here again. It’s not worth it. In my 5+ years of living in China and using Trip.com, this is the first time I’ve ever written a poor review. I should start by saying that the staff are incredibly courteous, just mostly incompetent. Out of the staff, there was only Vito, who was kind and prompt with check-in and follow up. Everyone else who works there of course has a very difficult job, and while they had a few mistakes here and there, I understand that 端午节 can be a very busy time of year. In those cases, the manager Brian was very kind to try and help resolve them. However, overall the hotel has policies in place that are just unacceptable. Firstly, after checking in I was told that there would be a music festival happening right next to the hotel. So for 2 days, I had to listen to nonstop EDM through the afternoon and night. It was so bad that my room would literally vibrate with the music until midnight. If I had been warned of this ahead of time, I would have chosen another place. But instead they chose the sneaky route and did not say anything until I had already paid the deposit and was in the room. So shady. Secondly, Trip.com lists this place as having an “exclusive beach area” but there was nothing of the sort. There IS a path to the beach, but on the way there you will come across a sign that says it is in no way linked to Shangri-La. There are a small amount of beach chairs out there, but again, they say this isn’t their property so I was worried the whole time that I was intruding. In addition, it’s still quite a bit of a walk, so remember to bring all your own things (water, towel, snacks, etc) because getting back to the property will take some time. Also, the area does not permit swimming. That is of course something they cannot control, but if you are hoping to swim in the ocean, this will disappoint you. Thirdly, breakfast was a mess. I am fully aware that things are different over a holiday, but they couldn’t fit everyone in the restaurant so they had to set up an additional “breakfast area” that had about half the choices—and then shove you away in this little crowded ballroom. I learned the second day that there was a patio option with no wait, and I actually had wanted to sit outside anyway, but no one told me this was available. Even then, I had to ask for my own cutlery (they gave me a children’s set), they did not wipe down the tables, and no one paid any attention to me until I finally showed some frustration. Fourth, the place is very much geared towards families. This place has the most “children-friendly” resources out of every Sanya hotel I’ve stayed in, and if you are a parent this is of course great. However, if you are looking for a quiet retreat, I recommend you look somewhere far far away. For my entire stay, I had to deal with screaming kids and their louder-screaming parents (two families got in a screaming match at the pool, and no one did anything except stare). It is definitely something to be aware of when planning your stay. Honestly, I wanted to spend as little time at the property as possible. It was just too frustrating, too loud, too disorganized, and a waste of my money. This place is taking advantage of the name “Shangri-La” to overcharge you.
Guest User
December 23, 2023
Great hotel. This was our second stay in Sanya and we decided to book Shangri-La this time based on a friend’s recommendation - so glad we did. Our room was superb, clean, spacious and quiet. Hotel has a large range of facilities including three pools, plus the beach is right at the back of the hotel. Lots of good food options. Staff were super friendly and helpful.
Jay. J
June 18, 2023
The service experience in Shangri La was very good, especially Mr. Refat, the guest relations manager who received us. The service was very good, and we served diligently every day during our stay in the store, making us feel the best service in Shangri La. Thank you, Mr. Refat. You are the best of the best! 我们全家下次也找Mr.Refat! 谢谢你!!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
CNY 198.00 (approx. US$27.51) per person
Adult
CNY 198.00 (approx. US$27.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2014
  • Renovated: 2016
  • Number of Rooms: 496
Located in Haitang Bay, Shangri-La’s Sanya Resort & Spa, Hainan is close to Atlantis Water World, providing easy access to Sanya’s major scenic spots. There are 488 spacious guestrooms and suites, as well as 8 ocean and pool villas featuring a private balcony with views of the vast blue South China Sea or the surrounding natural landscape.

Various leisure and recreation facilities are aimed at meeting the different personalised needs of guests in addition to activities such as archery, rock climbing, helicopter rides, beach volleyball and other popular activities. The Mini Loohoo Club is specially designed for children under the age of five, with soft climbing cushions and a beautiful carousel; Loohoo Club offers customised DIY courses. The adventure Zone, with three giant slides and rope ladders of different shapes, an outdoor waterpark with many facilities and three outdoor swimming pools (including two constant temperature swimming pools), the Fun Zone with table football, billiards and electronic darts, as well as F1 racing is also designed as an adolescent and adult playground; The Cool Zone is equipped with a fitness centre table, table tennis, badminton, mahjong, chess and cards, and a variety of carnival games; CHI Spa features "Qi Balance" treatments and Chinese massages.

Four different styles of restaurants provide guests with various taste experiences: the all-day dining ChuyiWutai Restaurant has a special children's buffet counter; The Chinese restaurant focuses on Huaiyang flavours and the Hainan fresh seafood restaurant, S.E.A Restaurant, focuses on Southeast Asian cuisine; while Kon Tiki serves dishes with Polynesian and Hawaiian themed delicacies.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
3 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Water Park
Kids' Club
3 Restaurants
厨艺舞台
Style: A la carte, Buffet
Cuisine: Chinese
Open for: Breakfast, Lunch, Dinner
Ambience: Family, Modern
Dining options: Available for reservation
Business hours: [Mon - Sun] 07:00-10:30, 12:00-14:30, 17:30-21:30
康提奇
Style: A la carte
Cuisine: Australian, Pizza, Steakhouse
Open for: Lunch, Dinner
Ambience: Modern, Romantic
Dining options: Available for reservation
Business hours: [Mon - Sun] 17:00-22:00
熹餐厅
Style: A la carte
Cuisine: Malaysian, Thai
Open for: Dinner
Ambience: Romantic
Dining options: Available for reservation
Business hours: [Mon - Sun] 12:00-14:30, 17:30-21:30
Show More

Frequently Asked Questions

How much does it cost to stay at Shangri-La Sanya?

Prices at Shangri-La Sanya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Shangri-La Sanya?

The closest airport is Sanya Phoenix International Airport. It is 42.7km from the hotel and approximately a 43minutes journey by taxi.

What are the check-in and check-out times at Shangri-La Sanya?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Shangri-La Sanya provide airport transfer services?

Yes, Shangri-La Sanya provides airport transfer services.

What amenities and services does Shangri-La Sanya have?

Shangri-La Sanya has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does Shangri-La Sanya have a swimming pool?

Yes, Shangri-La Sanya has a pool. Pool type: Outdoor Swimming Pool.

Does Shangri-La Sanya have fitness amenities?

Yes, Shangri-La Sanya has fitness amenities.

Does Shangri-La Sanya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Shangri-La Sanya have non-smoking rooms?

Yes, Shangri-La Sanya has non-smoking rooms. Please view the hotel listing for details.

Does Shangri-La Sanya provide breakfast?

Yes, Shangri-La Sanya provides breakfast.

About This Property

Nearest AirportSanya Phoenix International Airport
Distance to Airport46.63KM
Nearest Train StationYalong Bay Railway Station
Distance to Train Station20.86KM
Average Price FromUSD251
Hotel Star Rating5