Best Three Star Hotels in Santiago

OK, business can live, environment is average, breakfast is average, there are not too many choices of breakfast types, average taste, value for money. Suitable for business stay, that is general

We all held a grand reception here and said that I am completing the task today to complete the mission of calling the Chairman and General Manager Assistant Researcher-level Senior Craft Artist from Shenlong Automobile Co., Ltd.

Great location and lovely staff. The king bed was very comfortable and very big. The buffet breakfast was super - nice choices of hot and cold dishes, pastries, drinks and fruits. We have booked to stay again on our return trip to Australia!

We had very high expectations going into our stay at this hotel, mostly due to the numerous positive reviews. Regrettably our experience doesn’t match those of previous reviewers. To start with the positives, nice balcony with views over the park, comfortable bed and very friendly and helpful Reception staff. - The room was very worn with lots of scuff marks and chunks taken out of the furniture. Definitely needs some refreshing of the furniture. - Showers in both our rooms leaked, with one room even leaking all the way out into the carpet which left a damp smell and wet socks. - Air conditioning did not work for our entire stay which left the room very stuffy. Thankfully we could open the balcony door, but didn’t help at night and woke up numerous times very hot. -Wifi was painfully slow and barely worked. Made working extremely difficult. - Breakfast was not a buffet as advertised. Staff would serve you. You’d get a choice of cereal, some fruit and eggs cooked your way. Choices were very limited and was disappointing when you’re expecting a buffet - Curtains did not completely cover the windows, and a large gap of about 30cm was exposed which lead to light flooding into the room from the park straight onto the bed. Along with a warm room, this made sleep quality very poor. - Whilst not directly the hotels fault, the park across from the hotel is very busy and noisy. All we could hear all day was barking from the dogs in the park till about 8pm at night. You can’t really rest during the day because of this noise. Unfortunately there were far too many issues that would prevent us from recommending this hotel.

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

This is my go to hotel in Santiago. You can't beat the location at the foot of Cerro Sta Lucia and the charming and stylish Lastarria neighborhood. I always book an ”en suite” room which gives you a nice sitting room along with t your bedroom. The staff is very friendly and helpful. You get a nice breakfast in the morning with a nice view of the city. The rooms could use an updating but for my purposes they are quite adequate and I love the vintage charm. At this point I believe I've stayed in every room over the years. I hope to return again next year

The hotel in Chile is generally catering, but it is very close to the shopping center Costanera center. There are also high-end restaurants nearby. It is very convenient to eat and shop. It is also a 5-minute walk from the subway station Tobalaba. The location is very good.

I can say the worst stay in my life. We arrived early in the morning after a night flight, we asked in advance if is possible to leave the luggage there, that's why we went directly there. When we arrived they asked if we want to do the procedures for checkin so we started them, but meanwhile a family arrived which seemed more important, because they were so focused on the new family that they didn't even told us about breakfast, or any kind of information - they remembered in the evening when we returned from diner that we were supposed to receive a welcome drink. We left for some breakfast in the city and some walking since the room was not ready. We came back earlier because it was cold and almost rainy so we wanted to wait in the reception( for an hour). When they finally gave us the room, the bed sheets were still wet and the room was freezing cold, we complained and after some running around they decided to give us another room or wait for the bed to be changed - we accepted the new room (we were so tired we even fell asleep on the sofa in the reception). I don't know if there were more than 3 rooms occupied. In the evening of our first day we received an email with some information, in that information was basically what they forgot to tell us at the checkin, like breakfast, and other details. In this email was mentioned about their restaurant that serves diner between 18.30 and 21.30, between Monday and Saturday, and a sandwich and salads bar that serves everyday. We decided next day to have diner at the hotel since we had to pack and go to bed early, we needed to wake up at 2.30 am in order to catch our flight. Well this didn't work out, apparently they don't have a restaurant, and I had to explain in a lot of different ways that we want to eat - the receptionists didn't speak english and we don't speak too well spanish. Also we saw that a wedding was having place in the garden - we were not noticed about it, and I am pretty sure we were the only guests in the hotel that didn't attend the event. The event didn't bother us, the garden was on the other side, but around midnight the guests started to go to their rooms and a lot of doors slamming and talking on the hallway, and the catering teams were gathering the stuff with the music from their cars at maximum volume, also slamming a lot of stuff like they were in a jungle not in a hotel where people sleep. I had to go three times to the reception to complain until the receptionist told them to turn off the music, but the scandal continued anyway. After only one hour of sleep I asked for a refund for that night, but I understand the receptionist got probably only 10% of what I told her about not being normal to pay 150 USD for a 4* hotel and not being able to sleep because they organize events that they do not mention to their guests. I slept better in a tent in the middle of the forest during a storm!

O hotel em sí é muito bom, parece bem novo em toda sua estrutura. O quarto duplo é bem confortável, bastante espaçoso e o ar condicionado bem potente. A única ressalva que faço é com relação ao chuveiro, pois é muito frio, a água não esquenta de maneira nenhuma. No período que fiquei estava fazendo bastante calor na cidade, então não chegou a ser um incômodo tão grande, porém no inverno, acredito que isso seja um problema. A limpeza é impecável, bem como o atendimento do pessoal do café da manhã que considerei muito bom. Lí muitos comentários criticando essa parte, porém, eu particularmente achei muito bom e bem variado. A localização é ótima, pertinho do metrô, estação Santa Lucía e de pontos turísticos da cidade.

I stayed here 7 days total over 3 bookings as I was in and out of Santiago for flights to Rapa Nui, the Atacama and Torres del Paine NP. Each stay was great. Why? Well, first, unlike the original place that I booked when I arrived in Santiago who flat out lied about the quality of their wifi (it barely worked even at their front desk!), this place has wifi that actually works which they proved after I had to call over to them and confirm that it did before I had to get a taxi over. Once there, even though I had only booked 1 hour before, I got upgraded to a huge room for my first 2 nights w/a mini fridge (all rooms have them). All staff was helpful-all of them spoke good English which was helpful as my Spanish is marginal. The breakfast was pretty good overall-lots of options and they had amazing pastries and cakes. Further, as the hotel is set way back there was no street noise. The location is actually great as well-highly convenient-right next to a supermarket and a few restaurants, close to the metro, about a 15 min. walk to Plaza de Armas. The kicker (and why I kept rebooking it after my first stay) is that it is about a 5 min. walk to the end of the line for the ”Centro Aeropuerto” bus line direct to the airport-each way I paid about $2 US to get back and forth to the airport 5 different times in about 30-45 mins. I save a ton of taxi money. Understand that this is not a super modern hotel in an upscale neighborhood like BellaVista but all the amenities were there and overall, the rooms are quite spacious and well designed. In short this was the perfect place for me to get around Santiago and to/from the airport. And the price, when including the breakfast, is a great deal overall. So glad my first hotel didn't end up working out in the end.