Sheraton Puerto Rico Resort & Casino
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in San Juan
Sheraton Puerto Rico Resort & Casino
Health ProtectedRenovated in 2023
#7 of 4-star Select Hotels in San Juan
200 Convention Blvd, San Juan, 00907, Puerto Rico
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Sheraton Puerto Rico Resort & Casino is in the heart of San Juan, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. This upscale hotel is 0.3 mi (0.4 km) from Coca-Cola Music Hall and 0.5 mi (0.8 km) from Pan American Pier.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 103 Reviews
Amenities
Outdoor Swimming PoolCasinoSaunaSpaMassage RoomFitness RoomPublic ParkingBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Fernando Luis Ribas Dominicci Airport
(2.1 km)
Airport: Luis Muñoz Marín International Airport
(10.6 km)
Train: Sagrado Corazón
(4.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Private Toilet
Check Availability
5
Traditional Two Double Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Private Toilet
Check Availability
8
Deluxe King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Private Toilet
Hair Conditioner
Check Availability
5
Superior King Room with Bay View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
5
Superior Two Double Room with Bay View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
6
Deluxe Two Double Room with Bay View and Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Private Toilet
Check Availability
2
Club King Room with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Private Toilet
Visual Fire Alarm
Check Availability
5
Executive Suite with City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
1
Club Two Double Room with Bay View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Private Toilet
Visual Fire Alarm
Check Availability
10
One Bedroom Suite with Bay View and Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
7
Sundeck Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
9
Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
8
San Juan Suite, 1 Bedroom Suite, 1 King, Sofa Bed, Bay View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
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Guest Reviews(103)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Beena
March 11, 2023
It was an excellent hotel. The front desk staff was extremely helpful—a special thanks to Alejandra and also to a young guy (how I wish I would remember his name) at the concierge desk- who made my trip memorable by guiding me to do some fun things on this short trip.
DeShonda Simmons
August 10, 2021
I will NEVER stay here again, NEVER recommend this hotel or site again!!! From day 1 checking in up until my family and I were forced to leave the hotel. My original accommodations were canceled and I was not notified properly. On Monday August 9,2021 my husband received a phone call from front desk telling us that we had to be out the hotel ASAP. We were giving until 6:00 pm to be out. Note it was 5:52pm. House keeping didn’t bother us at all. It was front desk along with TRIP.COM
Over $2500 paid and we were basically kicked out with no where to go. Things were closing. My husband and our two daughters had NO WHERE TO GO
I WILL NEVER STAY HERE AGAIN OR USE THIS SITE!!!
A total DISASTER
Guest User
March 16, 2022
Stayed for one night, the location is great, opposite the San Juan Civic Center, there are restaurants and food courts next to it, the environment is very good, the hotel is good value for money.
Original TextTranslation provided by Google
Denise
January 24, 2024
Location and pool deck we're so nice! We were able to check in early and have our family and friends enjoy the pool deck after our cruise before they all flew home that day. The staff was wonderful too.
JOSE MIGUEL
January 24, 2024
ESPECTACULAR BRUTAL SÚPER TREMENDO HOTEL EL PERSONAL ES EXCELENTE Y EN EL HOTEL SE BAILA DE VIERNES A DOMINGO Y MUY CERCA CENTRÓ DE CONVENCIONES MUY CERCA EL VIEJO SAN JUAN LO RECOMIENDO 500%
Rayna
January 23, 2024
Please check your daily charges!! They charged me for towels, that were checked out and returned. Then when i called over the overcharges, they simply said "oh that was an accident"
Verified traveler
January 21, 2024
It took three calls to the front desk to get the room cleaned . Apparently they dont clean them every day. This created a musty smell from damp towels. On the plus side, the bed was new, firm and comfortable, with clean, crisp linens. I stayed here before and never had a problem with service before, so maybe they were overwhelmed by a full house from week-long celebrations in San Juan this time.
Melissa
January 21, 2024
When I checked in the confirmed I had a bay view room however did not give it to me. After going to the room and coming back I was told they would change my room but could not tell me when despite it being after 4pm. At 6pm it was finally taken care of.
Michelle
January 18, 2024
Very noisy. At 2 a.m. there were children running up and down the halls . Where were the parents? At the ******? Also we were put in room 1212 that was next to a service elevator that rattled all night long—literally every 2 minutes. It was impossible to sleep. The staff were not accommodating and even lied that the hotel was sold out and could not change rooms. They offered us an upgrade at our own cost. We only spent one night there and will never return!
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$17.00 per person |
Adult | US$34.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Renovated: 2023
- Number of Rooms: 415
Sheraton Puerto Rico Resort & Casino is in the heart of San Juan, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. This upscale hotel is 0.3 mi (0.4 km) from Coca-Cola Music Hall and 0.5 mi (0.8 km) from Pan American Pier.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a 24-hour fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Choices, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 41463 square feet (3852 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 503 guestrooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a 24-hour fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Choices, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 41463 square feet (3852 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 503 guestrooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Casino
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
Meeting Room
Children's Pool
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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