The employee at check-in was very friendly. The lobby is small. When we entered the room, we noticed that the ac controller on the wall was coming out. We took a picture and showed it to the employee. He said it was non-functional anyway so no problem. We just didn't want to be charged. The room was clean and updated and enough room for 2 people. It was on the top floor as requested. The frigerator, microwave, coffee maker, wi-fi, and air conditioning all worked great. Lighting was good. Water temperatures and pressure we're fine. The bed was ok, large, clean but firm. The pillows are too small. Parking can be limited. We were fine as we were there on a Thursday. It is less than a mile from the majestic theater. Felt very safe and was so quiet, despite the occasional truck and train horns, but nothing too extreme. We never actually saw or heard another guest. Recommend and will return.