Aloft Ponce Hotel & Casino

Great place to stay .

I have never been in a hotel that was so loud before. The first 2 nights, Friday and Saturday the place was so incredibly loud. We were on the 5th floor directly under an area playing loud music alternating with a live band (with drum set) and emcee with mic that played until midnight and then we had to listen to the breakdown and moving of whatever was happening so we weren’t able to get to sleep until after 1am each night. Great if you are there to party but we were very upset after traveling since 4am that morning. We requested to be moved and we’re given a room on the 4th floor which helped with the noise slightly the second night however the hotel itself is not built with any insulation it would seem since you can hear your neighbors talking, laughing and yelling plain as day. Additionally, the outside wall is entirely thin glass and the hotel is on a main road so it sounds like you are outdoors and souped up cars were racing at regular intervals. Additionally we were above a loading dock and had to wait until the party not only stopped Saturday but everything was torn down and thrown in the truck outside which was around 1:30am. We chose this hotel because it was newer (less than 3 years) but you wouldn’t know it from the condition. It was done extremely poorly and cheaply and is already falling apart. I packed gym clothes to work out but the facility was closed so that was also a disappointment. I will say the staff was friendly and we did have hot water.

Was good but pool need some clean asap and they need to turn on the filters soo the pool can stay clean.. the ac cant be controlled by hand is lock on a temperature and fan speed. Other than that was a good stay

we were on the third floor/ we could hear the music from the lobby at the room/ the refrigerator was making noise and the air conditioner

Although the property offered several amenities, the room was in need of repair. There was no hot water in my room. The walls between rooms needs insulation to reduce hearing your neighbors, or them hearing you.

Meets the expectations. The ambient is good and pool area very nice and comfortable. Drinks at a reasonable price and dinner at restaurant are good.

The hotel keeps up in construction. The hall way rug looks run down. The rooms are freezing and to control the temperature one has to contact front desk to ask a engineer to help you with the temperature