Santa Monica Playa

I stayed here for 3 nights all inclusive, I definitly would not stay here again, It has its good points such as the location is great even though the hill up is steep. It is very clean. There is only one english speaking receptionist, a blonde lady who is fabulous and helpful, the rest of the staff have little or no english. The hotel does not cater for couples or families. The hotel was full of large groups of spanish elderly or large gropus of school children, The food was the worse all inclusive ive ever being too. My advice would be stay somewhere else .

Amazing food , restaurant is excellent! We take full board, breakfast, lunch,dinner was amazing 🤩 Staff is very friendly, very nice people work in this hotel . Hotel is old but everything is very clean. Thank you for your hospitality and your service!

It was our first stay at this hotel, the staff are friendly and welcoming. The location is excellent just a 5 minute walk from the town and about 7 minutes to the beach. The all inclusive package is very good bar is open to midnight with San Miguel on tap the food was lovely. The rooms are a bit dated but very clean and has everything you need in them, towels and rooms are cleaned daily. Pools are lovely. We will definitely be returning and would highly recommend this hotel.

The room was imaculately clean. Single beds un comfortable and walls paper thin i could hear everything in next rooms. A mini frudge would be nice. If you face the British bars as i did good luck sleeping with the noise all night long.

Firstly, bear in mind this is a 3 stars hotel not a 5 star and you get what you pay for. Warm welcome from day one, with Morgane who explained the in and out of the hotel. We were travelling as a family including my granddaughter. The rooms were clean and spacious enough to fit us. The balcony with view on the side road was mostly quiet. The hotel got filled with a group of French school children and a few days later another group of Spanish children arrived, turning the hotel into a lively place for Halloween half-term. The restaurant staff was very welcoming, and Alina and Domingo made sure everyone was happy. The buffet offered a great choice at lunchtime and theme dinner, however the breakfast was not so much to my taste as I much prefer to have fruits and yoghurts instead of the full British fry-up, but I asked and was given a yoghurt :-). At the bar Isaac and Jemma as well as another lady, were very friendly and professional, the only minus was Ali (not always professional). The entertainment and safety pool staff were also very friendly and engaging with adults and children. Lastly thanks to Valeria and Anna for helping with direction during our stay. The hotel also provide pic-nique bags on request.

Avoid!! I have seen the hotels response to lots of reviews saying they’re trying to harm the hotel but it’s true! We paid for all inclusive but ended up eating out. The food is rubbish. The buffet was pretty much fish everyday which all looked like it had come out of a tin and had been warmed up. The restaurant had an unpleasant smell as soon as you walked in. If you wanted coffee, no matter what option you chose you were given black coffee. All other drinks have to be made for you and it’s as though it’s a task for the staff to make you the drink which makes you feel like not bothering. We tried all 3 meal times and ended up eating out at other local restaurants in the end as it was basically unedible. The rooms are very dated but functional. They were clean and came with towels. The tv presided had no remote so was useless. You don’t get given a double bed you have to push two singles together. The bathroom was okay. There was a bath but no plug so you’re forced to use the shower over the bath. The pool was freezing. But decent size. There are minimal sunloungers around the pool so people tend to sit at chairs instead. The all inclusive drink selection is poor. Watered down and not a lot of choice. The bar staff are rude. One guy on holiday had to inject insulin ( assume diabetic) and the bar staff were calling him a junky! Even when the guy said he would add that to his review, he replied. The snack bar doesn’t exist, you have the choice of ordering a burger, hot dog, chips or nuggets (1 thing per person) and then have to wait for it to be half cooked in a side room and go back and collect it. I have seen reviews about entertainment but all we had was karaoke one night which 1 person participated in and the rest was a music channel on the tv, We left a sign for our room to be made up but wasn’t done once. But when we had a do not disturb sign on the door, a maid walked straight into our room whilst we were in there! The hotel is in a good location, it’s pretty central, but it’s not worth going for the all inclusive as it’s not worth it. It’s okay just for somewhere to sleep but the walls are paper thin and it’s very loud. We booked through love holidays and the transfer was an hour after we arrived, it then dropped us a 10 minute walk from the hotel when other busses were stopping at the door. Would not recommend to anyone.