We just returned from a week at The Beach House in West End with our dive group and we cannot wait to go back again! We were extremely impressed with this beautiful new property! The rooms are very spacious with a large sized seating area, a kitchenette and beautiful balcony. The beds are very comfortable, and the pillows are new, so they are not lumpy! The air conditioners are top notch and that is very important for two reasons: one, it was extremely hot with minimal breeze and two, there are always a few people from our group that stay in their rooms for long hours working on their underwater photos and they often get sick from the dirty filters in the air conditioners, but the ones at The Beach House are brand new so this was not an issue at all this trip! And I believe they will never have dirty filters with the attention to detail the hotel maintains. The balconies are all open/connected to one another, which we didn’t know ahead of time, and next time we will make sure we have the full 2nd or 3rd floor so we can visit one another’s rooms without walking past unknown neighbors (sorry neighbors). The restaurant on site is incredible! But beyond the beautiful property, great food, and amazing location, I want to give a shout-out to the amazing staff! Each member of the staff seems to be incredibly invested in the property – everyone from the security, the restaurant staff, the front desk staff to the reservations. If I didn’t know better, I would’ve thought they were all one family the way they cared about the property and our satisfaction. The staff truly went “above and beyond” to make sure our stay was magical – and it was! As the group lead, I’d like to especially thank Paola for all her assistance! Paola worked with me from start to finish on the group contract, was quick to answer all my emails and gave detailed replies. She even took the time to send me an email to let me know when my room was ready so I could be checked-in and settled before my group arrived on the island! There were zero complaints from my dive group and I know everyone is excited to return to The Beach House for our next trip to Roatan!