Michelle
December 30, 2023
We experienced front desk customer service were discriminatory!!
We asked to speak to the manager, and they said there was none.
This is a Hilton chain, the front desk workers are the face to represent excellent customer service to their guests, THIS LOCATION DOES NOT SHOW ANY FORM OF RESPECT FOR PEOPLE OF COLOUR. We have experienced first hand mircoinvalidation and dismissive behaviours. We are paying guests, and they showed us very poor service!