Verified traveler
October 30, 2023
I thought I would branch out and try a different hotel for business. I will say my stay here became increasingly stressful. 1) I felt like I was being interrogated on why I was staying. Perhaps it was the tone that made me feel I was up to no good? 2) My room was open when I arrived. I thought someone was already occupying it. The TV was on, door open. 3) I left to get a bite to eat, came back and the door card no longer worked so I had to get the front desk to reprogram it.4) The bed was not at all comfortable. 5) The air conditioner was so close to the bed that I got cold, Yet when I turned the thermostat up, it got hot. Next morning, I'm all packed and went downstairs to get breakfast. The one time I did not bring my cell phone..The elevator got to the 1st floor and the door would not open. I pushed the help button and an automated message said elevator 2. I waited and no one came so I started banging on the door. Finally after close to 15 minutes, the door opened. Front desk had to 'reset' the elevator. There was no maintenance person on site. Thanks to the front desk clerk being able to follow the maintenance instructions over the phone, who know how long it would have been before help arrived. Needless to say, I took the stairs back to my room on the 3rd floor. I think I will go back to
my other hotel where the service made me appreciate what I had.