Hotel Los Pinos Country

The hotel badly needs a makeover - it doesn't fulfil the expectations raised by the inviting photos and relatively high (for Punta del Este) prices. My guess is that it was built some decades ago, in Punta's heyday, when its now dated setup seemed modern and luxurious. Both infrastructure and maintenance are issues. For example, there are several pools but they are dirty and the edges are crumbling and the lounge chairs and other equipment are dirty and look abandoned. The pool area changing cabin was filthy. (I didn't use it but I did peek in.) In my guest room, the soap dispenser kept falling off the wall, the light bulb in the entryway wasn't working, and there was only one functional outlet that I could access. The rear door (to the patio) was rickety and anyone who wanted to break in could have. The cleaner kept leaving that door open until I requested that it be closed. The breakfast was OK but the coffee was strong (in a percolator kind of bad way). During my stay we had one day with a water stoppage, one day with a power outage and one day where the guest wifi stopped working. The one bright spot was the staff, who were really helpful and made my stay so much better than it would otherwise have been. My message to potential guests: Approach this place with care.