Av 9 Ote 12, Centro histórico de, Puebla, 72000, Mexico
Show on Map
A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This upscale hotel is 0.7 mi (1.1 km) from Puebla Convention Center and 11.1 mi (17.9 km) from Africam Safari.Show More
The staff is noted for their exceptional, multilingual service and professionalism. Located in Puebla's historic center, it offers easy access to attractions and tranquility. Rooms are clean and well-appointed, with modern amenities and stunning views. Guests enjoy a delicious, varied breakfast.
The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
Verified traveler
November 7, 2023
The room decoration and amenities are terrible, small bathroom, small tv, wall painted in red and silver; strange room and strange hotel overall. They tried to give a “cool vibe” to it but it ended being a visual disaster.
Liborio J M
October 16, 2023
Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
Verified traveler
September 12, 2023
It was a challenge to get to the hotel because of street construction we did not know about. It would have been helpful to learn about the street work ahead of time. Otherwise, a charming hotel.
Jessica
November 27, 2023
Comfortable bed, decent internet, and great breakfast options.
Megan
July 27, 2023
Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!!
Ramon
December 12, 2023
Location was very good. The breakfast was excelent.
Frank
April 10, 2023
We really enjoyed our stay. Very clean and comfortable with modern amenities. The staff was very friendly and a lot of them spoke English. They also helped us with our Spanish! The spa was very relaxing and everything was very reasonably priced. Great internet in the common areas; just not in our room itself. The pool is small, but very clean and nice. Delicious food at the restaurant and at breakfast. Wonderful place!
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children 14 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican, Full English/Irish
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Quite Clean
4.4/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Opened: 2002
Number of Rooms: 9
A stay at El Sueño Hotel & Spa places you in the heart of Puebla, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This upscale hotel is 0.7 mi (1.1 km) from Puebla Convention Center and 11.1 mi (17.9 km) from Africam Safari.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 12:30 PM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Shuttle Service
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More
Frequently Asked Questions
How much does it cost to stay at El Sueno Hotel & Spa?
Prices at El Sueno Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to El Sueno Hotel & Spa?
The closest airport is Puebla Airport. It is 37.0 km from the hotel and approximately a 42minutes journey by taxi.
What are the check-in and check-out times at El Sueno Hotel & Spa?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does El Sueno Hotel & Spa provide airport transfer services?
Yes, El Sueno Hotel & Spa provides airport transfer services.
What amenities and services does El Sueno Hotel & Spa have?
El Sueno Hotel & Spa has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Sauna.
Does El Sueno Hotel & Spa have a swimming pool?
Yes, El Sueno Hotel & Spa has a pool. Pool type: Outdoor Swimming Pool.
Does El Sueno Hotel & Spa have fitness amenities?
No, El Sueno Hotel & Spa doesn't have fitness amenities.
Does El Sueno Hotel & Spa provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does El Sueno Hotel & Spa have non-smoking rooms?
Yes, El Sueno Hotel & Spa has non-smoking rooms. Please view the hotel listing for details.