Gateway Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Port Moresby

Gateway Hotel

7 Mile, Jacksons Parade, Port Moresby, National Capital District, 495, Papua New GuineaShow on Map
Located in Port Moresby, Gateway Hotel is in the business district, a 5-minute drive from Parliament House and 5 minutes from Hubert Murray Stadium. This family-friendly hotel is 2.8 mi (4.5 km) from Royal Port Moresby Golf Club and 3 mi (4.8 km) from Papua New Guinea National Museum and Art Gallery.Show More
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hotel overview picture
Last booked 48 mins ago
3.2/5Location: 3.3
All 32 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Jacksons International Airport
(4.8km)
Landmarks: National Football Stadium (Santos) Boroko Port Moresby
(2.9km)
Landmarks: Sir John Guise Stadium
(3.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Studio with Kitchen
5

Studio with Kitchen

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Amenities
Check Availability
Premier Suite
8

Premier Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Tea Bag
Private Toilet
Room Amenities
Check Availability
Basic Apartment, 2 Bedrooms, Kitchen
13

Basic Apartment, 2 Bedrooms, Kitchen

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
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Premier Room
7

Premier Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Executive Room
5

Executive Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
One Bedroom Apartment
13

One Bedroom Apartment

1 Queen bed
60m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
Deluxe Queen Room
6

Deluxe Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
Room Amenities
Check Availability
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Guest Reviews(32)

3.2/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.3
  • Service3.2
RomeroMarcelo
February 17, 2023
Avoid the hotel if you can. Bring your own shampoo and conditioner. They have non-shampoo and conditioner as a hotel policy. Even if you go to the front desk and ask, they don't help you because they don't have shampoo and conditioner. They just give a bar of soap and one towel. the bathtub had mold The room air condition was really noisy. the hotel has stairs to access the lobby and the second floor. I didn't see any elevator to get to the second floor. Nobody helps you with the luggage. The good thing, the hotel has a shuttle to airport.
adip963
September 22, 2023
This hotel is located close to Jackson International Airport. The staff was accommodating. The rooms are spotless. Hotel facilities are also excellent. The hotel is a complex with offices and restaurants. There is a car that will take you and pick you up from the hotel to the airport.
Mobile57269202730
March 1, 2024
My husband and I had to stay here for part of one night after our connecting domestic flight was cancelled and Air Nuigini put us up in this hotel. I think we had a premier room. It was a couple of floors up and a convoluted walk away from from reception. There isn't an elevator but we had help with the luggage. The main part of the room appears to have been renovated and clean though the curtains were stained and in need of replacement. Bed was comfortable. Bottled water provided as well as tea/coffee making. The bathroom was fairly run down and in need of renovation. Our room looked out over the main road outside and there was a fair bit of traffic noise. WiFi good. Had dinner in the hotel restaurant and because it was being covered by Air Nuigini we were only entitled to the buffet. It was pretty ordinary, food not very tasty, lukewarm with limited offerings. We advised reception that we had to be back at the airport at 3am (along with several other people) and reception were a bit vague on whether they would provide a shuttle before 3 am. Initially they said they would even though the official start time for their shuttle was 3.15ish. Along with several people we waited at reception until well after 3am for the shuttle so they had no plans for trying to get us to the airport at the advised time. We got to the airport then joined huge queues of people trying to get into and through the domestic airport. We only just made our flight with seconds to spare. It might be convenient to the airport (about 5-10 minutes drive) but I wouldn't stay here if I had a choice.
Guest User
March 1, 2024
I first stayed in the Gateway in the early 2000’s. The mage ent, then was pretty dreadful with some bizarre rules and practices. I have returned here after many years, and I find that little has changed in the past near quarter century. The staff are a delight. The business processes are such that it is abundantly clear that the word “hospitality” does not figure in the Steamships (the owners) vocabulary. On check in, they would not accept a debit card as prepayment/security. The extras such as laundry and meals had to be secured by a deposit, paid by my client, who resented it because any surplus remaining would not be reimbursed, but a credit note would be issued. As they would not permit a global deposit to be paid, there were two deposits, one for laundry, one for meals, and what is a local businessman going to do with a credit note for laundry services? I called for room service: curry and a beer. The menu stated that there was a “tray charge” of PGK15, fair enough. The curry arrived in a biodegrable bag containing two plastic containers similar to Tupperware containers, and a bottle of beer, with no means of opening it. The poppadums were on top of the curry, so that by the time they reached my room, they were soft and chewy. When I placed my order, the question was how I intended to pay for the food. Ten minutes later, I was advised that the front desk had graciously sanctioned the draw down on my credit. I put my laundry in, and each evening, I arrived in the room to find no laundry. I called to ask where it was, and was asked how I intended to pay for it. After phoning, the laundry arrived. However, the last time, my shirt arrived but no socks or underwear. Lost in the system despite numerous requests to look for them. Perhaps the strangest was when I ordered pizza. I ordered it at shortly after 7pm. There was a brief power outage and at 9pm, I called to ask where my pizza had gone. The room service staff had no knowledge of my order, but graciously apologised and re ordered the pizza. At 1030, I gave up and put out my light only to be awakened at 11pm by room service bearing my pizza. The whole place is being held together by long suffering staff. The structure is in dire need of investment, as my door keycard works for 48 hours before needing to be re-issued. Apparently the door card reader needs a new battery, so why on earth do they not change the damned battery instead of having me exercise my arthritic hip climbing stairs in the ultimate door challenge. On the first day, finding my way to the foyer involved following the signs to the walkway through the restaurant, which, because it is closed in the morning, is locked, and I had to unlock a door into the swimming pool area, in the rain, to get to the other side of the restaurant. - no biggy, but a sign or two would have helped. Oh! The rain. It appears that the roof is a tad porous, so the floors around the dining room were covered in sheets to soak
Guest User
February 29, 2024
The Gateway was booked by my company for a mandatory quarantine on entry to PNG. A shuttle bus collected us at the arrival doors at Jackson Airport. We were given a 2 bed apartment, spacious, comfortable beds, en-suite bathrooms, two private balconies & a terrace at the back on the ground floor. We were served 3 set meals a day & could also order from the extensive mixed menu but no need as the food was varied & very good. My wife, son & I are all of the same opinion - Staff were very helpful, friendly & ensured we were looked after without question. The hotel itself has different restaurants, bars, gift shop & barbers all within the secure compound. If you are visiting Lae this is the place to stay!
Guest User
February 12, 2024
Checked in for a two-day commercial photoshoot, but the experience was more farce than luxury. Rayleen, the reservations magician, spun lies about bathroom maintenance, forcing a move to a filthy alternative (#10). Attempts to confront her were futile, as she conveniently disappeared. Chaos ensued, with another guest waiting for hours due to conflicting reservations. After a reception purgatory, I miraculously reclaimed my original room (#50). Gateway Hotel's luxury claims proved as fake as knock-off Nikes.
Guest User
January 27, 2024
I imagine that some time in the last century this may have been a good hotel. It is now utterly and exquisitely awful and you must not stay here - not least because it is as expensive as its vastly superior competitors. Rooms and buildings are run down. staff are untrained, demotivated and paid late, wifi is almost unusable, drinks are watered, and nobody gives a toss. Breakfast is great but is not enough of a saving grace to justify anyone, ever, staying here again.
Guest User
December 30, 2023
What a terrible, terrible shame….once upon a time, only about 7-8 years ago, this was a reasonable hotel. Now, overrun, falling apart, very very little maintenance, lousy aircon, completely demoralized staff. What a shame….!!! I checked in for an overnight a few weeks ago, no aircon in reception, no aircon in room, no hot water, phone from reception to room not working and the lady at reception simply couldn’t give a toss. Many, many customers complaining about same issues. The hotel is simply falling apart. Since the new management have taken over it’s absolutely evident that not a penny has been poured back into the upkeep of the hotel. Not recommended whatsoever I’m sorry to say.
Igen
December 18, 2023
Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
PGK 65 (approx. US$17.15) per person
Adult
PGK 65 (approx. US$17.15) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1968
  • Renovated: 2011
  • Number of Rooms: 180
Located in Port Moresby, Gateway Hotel is in the business district, a 5-minute drive from Parliament House and 5 minutes from Hubert Murray Stadium. This family-friendly hotel is 2.8 mi (4.5 km) from Royal Port Moresby Golf Club and 3 mi (4.8 km) from Papua New Guinea National Museum and Art Gallery.

Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Wild Orchid, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 130 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Café
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Gateway Hotel?

Prices at Gateway Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Gateway Hotel?

The closest airport is Jacksons International Airport. It is 4.81km from the hotel and approximately a 11minutes journey by taxi.

What are the check-in and check-out times at Gateway Hotel?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Gateway Hotel provide airport transfer services?

Yes, Gateway Hotel provides airport transfer services.

What amenities and services does Gateway Hotel have?

Gateway Hotel has the following amenities and services: Outdoor Swimming Pool, Golf Course, Diving.

Does Gateway Hotel have a swimming pool?

Yes, Gateway Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Gateway Hotel have fitness amenities?

Yes, Gateway Hotel has fitness amenities.

Does Gateway Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Gateway Hotel have non-smoking rooms?

Yes, Gateway Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Gateway Hotel provide breakfast?

Yes, Gateway Hotel provides breakfast.

About This Property

Nearest AirportJacksons International Airport
Distance to Airport4.81KM
Average Price FromUSD185
Hotel Star Rating4