The Reef Coco Beach Resort & Spa- Optional All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
The Reef Coco Beach Resort & Spa- Optional All Inclusive
C. Flamingos Supermanzana 6 Manzana 7 Lote 1, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77710, Mexico
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Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.2 mi (2 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.Show More
We Price Match
3.7/5Amenities: 3.8
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFree
All Amenities
Surroundings
Airport: Cozumel International Airport
(37.0 km)
Airport: Cancún International Airport
(55.2 km)
Landmarks: Encanto Beach
(260m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Premium Package
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
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11
Premium Partial Ocean View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Sea View
Check Availability
8
Superior Room with Pool View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Toilet
Check Availability
12
Superior Room
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Toilet
Check Availability
Guest Reviews(102)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.8
- Location3.8
- Service3.7
AlfredoZG
January 11, 2023
The all inclusive service is very good, however the buffet doesn’t have many options to choose from and the poolside bar only serves cocktails with less than 1% of alcohol in them.
Guest User
August 22, 2022
The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room
that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
Jaspreet
February 24, 2024
Beautiful location, staff is friendly but hotel needs more amenities mattress are too firm not comfortable at all. My back is hurting from hard mattress. Not many options for food, food isn’t tasty at all. No room service available .
Linda
February 23, 2024
It was like a boutique resort, small, cosy and easy to walk around. We were upgraded to a suite which overlooked the pool and ocean, on the 3rd floor. Fabulous room, but the drain in the shower was so slow. We were there for just 2 nights and ate at the Italian restaurant the first night and paid extra for the Japanese. Both were very good. The buffet food looked average and our drinks we ordered at the buffet bar, instead of the swim up bar. Way better drinks! We had a much needed break and would go there again for just a few days.
Sarah
February 21, 2024
Not the same property it used to be. We always went because it was small, and quiet. The beach isn’t very good. Food is mediocre. We’ve been going here for 12 years. Time to go somewhere new. Same small property, better amenities.
Cindy
February 19, 2024
Liked the small size of the resort! The a**osphere was very refreshing. Staff were great!
Downtown was easily accessible.
Verified traveler
February 19, 2024
I wanted to love this hotel, check in was great, they gave us a welcome drink and allowed us to enjoy the property until our room was ready. Absolutely beautiful property.
Here is where it went wrong,
Immediate pull into asking for 90 mins of our time for an expensive timeshare that they try to push off as not one by bashing time shares. We did it for free massages and they failed to let us know we needed to book the day before. The manager “fixed” it by giving us an upgraded dinner to their Japanese restaurant, this included lobster.
They are not changing the bed sheets, we can tell they are not fresh and there was stains.
They have potential for mold because there is moisture in the rooms on the floors all day. Literally everything was moist no matter how cold we kept it. They need fans or something installed to fix this.
Several times upon eating, dishes were not clean.
Upon checkout, we were charged for our “upgraded” dinner because it wasn’t done properly by the timeshare lady.
Instead of fixing it, he decided he wouldn’t honor it because “they are separate”
I wanted to love this hotel. It’s a beautiful property on the perfect beach close to everything. It has potential to be great, just didn’t service well or really take care of their guest as they should have. I’m giving 3 starts for the property only and the bartenders.
AHOU
February 5, 2024
I did like my stay at the Reef Coco
The staff were very nice and professional.
However the bedroom and bathroom were not very nice . The towels were too old.
Suzanne
February 5, 2024
We have been coming here for many years. At least 10 trips. Love the staff, especially Victor, Milton and Wilbert!
Only complaint is we have never received a king bed even though we request one every year. Not a deal breaker because we love everything.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican, Continental, Full English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2003
- Renovated: 2011
- Number of Rooms: 182
Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This beach resort is 1.2 mi (2 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Kids' Club
KTV
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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