City Express by Marriott Playa Del Carmen
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
City Express by Marriott Playa Del Carmen
Health Protected
Av. Balamkanche Supermanzana Fase Manzana 30 Lote 4-II, Fraccionamiento Playa Fase II, Playacar, 77710 Playa del, Playa del Carmen, Quintana Roo, 11000, Mexico
Show on Map
With a stay at City Express by Marriott Playa Del Carmen, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.2 mi (2 km) from Playa del Carmen Main Beach and 4.4 mi (7 km) from Xplor Theme Park.Show More
We Price Match
3.5/5Cleanliness: 3.5
All 94 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeCar Charging FacilitiesMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Landmarks: Cancun Adventures
(<100m)
Landmarks: Parque Los Fundadores
(1.5 km)
Landmarks: Playa del Carmen
(1.9 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
9
Room with Two Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
13
Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
Guest Reviews(94)
3.5/5
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
AI SummaryAn AI-summarized snapshot of real guest reviews
The property is praised for its affordability and location near tourist spots in Playa del Carmen, yet criticized for uncomfortable beds, noise, poor ventilation, and outdated furnishings.
Read more
Helpful
Not Helpful
Francisco Cancino
March 21, 2023
The room is a little small but it was very clean.
GHASSAN
January 23, 2024
We had a Difficult experience being at this hotel as the front desk didn’t speak any word of English. I find it weird and disappointing to be at such a brand hotel that employs staff that don’t speak English especially with customer facing positions. We wasted our morning on the first day trying to take information about where to go to the beach and Parking information. The receptionist was using the phone for translation. Also the attitude of receptionist was so indifferent and rude.
Also on the day of our arrival, which was late and we have a 20 months old baby with us, they told us that they have no more rooms left and transferred us to the suites building! They claimed it was an upgrade, but I am not too sure about that.
Be careful with your belongings as our daughter’s shoe and an iPhone charger disappeared from our room. We engaged with the management to find them but no luck.
Nedra
January 20, 2024
There was a nice restaurant that shared the hotel’s parking lot, & we enjoyed dinner there.
Christian
December 24, 2023
Good service and friendly, Clean room and free breakfast.
Elsa Liliana
March 14, 2023
I loved this hotel, really charming,very clean,great breakfast,we can walk to the beach it’s not so far and excellent attention and service,
I will for sure to come back.
Reyna
June 19, 2023
Walking distance to the beach and restaurants
Elizabeth Jane
October 28, 2022
check in very slow and strange. there was no other people since it was late, I think they didnt know how to do it but switched staff halfway through and didnt say anything just left me standing for a long time wondering what was happening.
no water bottle in room. room starting to look older and a little shabby. no blanket. breakfast fruit watermelon was pretty good.
Jose
August 10, 2022
The property is abandoned, the pool is broken, the amenities around the pool are dirty and unsafe. The rooms are old, the furnitures in the rooms are old and ugly. City Express is no longer the same in Playa.
jesus fabricio
July 26, 2022
LO QUE ME GUSTÓ FUE LA RELACIÓN PRECIO CALIDAD, ADEMÁS QUE LA PISICINA LA CIERRAN A LAS 10 PORQUE ME HOSPEDÉ CON NIÑOS Y ELLOS LO DISFRUTAORN MUCHO, ME GUSTÓ EL DESAYUNO Y QUE HABÍA CAFÉ DISPONIBLE SIEMPRE Y TIENEN UN PERSONAL MUY AMABLE Y ATENTO.
LO QUE NO ME GUSTÓ FUE QUE NO SE VEÍAN LOS CANALES DE TELEVISIÓN LOCALES Y QUE LA MÁQUINA DE HIELO ESTABA FUERA DE SERVICIO.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, American
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Cleanliness
- 3.5/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2021
- Number of Rooms: 135
With a stay at City Express by Marriott Playa Del Carmen, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.2 mi (2 km) from Playa del Carmen Main Beach and 4.4 mi (7 km) from Xplor Theme Park.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Private ParkingFree
Car Charging Facilities
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Meeting Room
Show More