Guest User
November 26, 2023
First of all Santhiya resort is really heaven on earth. The location, the rooms, the amenities, breakfast, the pools … everithing is TOPCLASS.
This all comes with a certain price … rooms are very expensive …when you drink a coctail by the pool, you can have five coctails for the same price, just one street besides the hotel. This all gave me a very bad feeling … it was (more than) exagerated
For instance …. When we arrived on the isle, we booked a taxi to drive us to the hotel.We payed 600THB. When we left the isle we wanted to book the same taxi … the hotel wanted to charge 730THB….. sorry … there is only one name you can give this …THIS IS A RIPOFF !!!
I also know that the difference between 600 en 730THB is neglectable in euro/dollar ….. but nevertheless this realy offended me …. I had the prove of what we payed arriving in the hotel in my hand … 600THB suddenly became 730THB …. Only because it was Santhiya …..
This 130 THB is enough raison for me never to return to Santhiya. If this is the repect they have for their clients … money, money, money … no thanx … never again.
Even worse …. While checking in they give you a whatsapp number. A number you can contact for whatever problem on whatever moment. We used this whatsapp several times. As long as it was all positive news they immediately responded.
The “taxi history” (see above) i also send to the whatsspp and i asked for a solution. 3 weeks have passed, i am still waiting for a reaction!!!!
As long as you spend your money and do not ask anoying questions they threath you as their God,….
Just to finish the story …
We booked a taxi outside of the hotel … we payed 400THB!!!