We have stayed at 2 hotels in Phu Quoc and I could tell you that pools in Novotel is exceptionally good. Their staffs are friendly and helpful. In addition, their location is very close to a night market, you need not worry about how to spend your night time/ just staying in the hotel/ get a grab to visit somewhere else, there are various stores and shop you can stop by. We tried their massage services in promotional price, and I can say that they are good value and you should try it. The only down side in my experience this time is, it may due to we were staying in 5/F floor, the day light and hot air trapped in the room, and so it caused us feeling room temperature is kinda high even during night time/ when sleeping.