Villa 360

Would not recommened this hotel at all, it is not what it looks like online anymore. We have just left after the worst two days expierence iv ever had at a hotel, we found MICE in our room and when we asked the hotel to move us and showed a video they laughed at us. It is very dated, the rooms are dirty and the whole place needs alot of work doing to it, the food is also awful when we went down for breakfast in the morning there was not a soul in site or any food even put out it is like the hotel is closed but open. You have to get a 30 minute boat to get anywere, some staff members was helpful however some was very rude. Do not stay here! We had no apology and was not offered a refund either. We felt very intimidated by how we was treated like it was normal to have mice in your room, it is disgusting as we had a 1 year old baby with us and even when we moved rooms there was more mouse droppings on the floor. I cant believe this is still open, everything about it is old, rusted & dirty. We will be taking it further to get a refund as we paid over £400 to stay for 2 nights in a ghost town.

This is a quality luxury setting as good as it gets considering its jungle location: wild large butterflies , birds, monkeys, palms surrounding the villas, panoramic views over the lush green hills and turquoise sea. The tidy comes in twice a day, when the tide is out the whole bay is walkable. This location is fantastic for those looking to relax and unwind. This is a very quiet and laid back place. Hotel restaurant serves great local food, breakfast buffet is limited but enough choices, the staff prepare fresh egg omelettes, scrambled, whichever way one likes with all the trimmings ham, cheese, tomato, onions, mushrooms etc. We had dinner and lunch here too: amazing satay chicken, green thai curry, fresh calamari, chilli beef salad, all freshly prepared and tasting great , fragrant and authentic. The villas as very luxurious considering this is a place in a hillside jungle location. We had our room made every day, toiletries and bottled water supplied. We had villa no 307, which has amazing views across the bay and sea and lush jungle forests. There are a number of stairs that one needs to claim around the resort but nothing too onerous for a fit/unfit person. The higher the villa location the better the view. The villas location and surroundings offer a lot of privacy. The gym is a bonus, has all sufficient equipment to keep one entertained. Local village is a short walk away, with a choice of hut style restaurants and souvenir shops, again quite small and tranquil. A short walk away there are three amazing beaches: Nui, LolaNa and closest Laem Tong. This place is a fantastic hide away to relax and unwind by the pool.

Staying there right now and NOTHING REALLY WORKS! Staff is polite but speaks zero English, room is clean but curtains are thorn, water taxi moves whenever they want not as advertised so we lost 15000 bhat diving and night shift simply hangs on you - imagine a state of emergency. I will request refund for the remaining nights tomorrow, hopefully this catches management attention.

We paid upwards of $200 a night to stay here and it’s the worst hotel I’ve stayed in, in Thailand. Positives: the room is nice and the staff are friendly. Negatives: the pool had three loungers that were rotting. The breakfast was as basic and boring as it gets. You had to walk through waves to get to the beach and the rest of the bay. There is no beach at the hotel to lounge on. There isn’t anywhere to get drinks in the day time. They didn’t clean our room or even make the bed in three days. We got attacked by monkeys outside our room. Never again.

Quite honestly, this was the most disappointing hotel stay I have ever had. Without even having high expectations, I was extremely let down by the experience. With that said, the staff were great, and did try their best, but the whole place is just completely worn, there are screws loose in the wooden floor by the pool (don’t let your kids run around), aged rooms, tired bathrooms, no bar open even though it said there was, and so forth. If you do decide to stay here - PLEASE go to the village next to it. It has some great(!) restaurants and great bars, which Villa 360 barely communicates to you. It is possible to walk back and forth, regardless of the tide. All in all, my advice is to temporarily close the hotel, upgrade and improve it, and you’ll have a quality hotel.

Positive - the room was nice and the view was spectacular. The staff are friendly. Negatives - the whole hotel is run down into disrepair. You have to walk across sharp rocks to get from the boat to the hotel. If you want to go out at night, you have to climb over rocks - I slipped and sliced my foot open. The breakfast is dire, with hardly any options in a run down hall. The pool has three loungers that are falling apart - you have to go back to the breakfast room to get towels. There isn’t anywhere to get drinks or food in the day that we saw. All of the guests were super down about their stay. It might have been 4 star a decade ago, but it’s not even 2 stars in my opinion. I do not recommend this hotel to anyone - absolute dive.

It is haunted property . It’s about to die property. Almost sinked . The photos on site are false. It is worth nothing. Pls pls don’t go there . We checked out in 15 minutes and went to next door property which is amazing. But we paid 14k THB. There is no safety here . You may be in trouble in difficult situation .

Firstly I got there to celebrate my 50th birthday and it was agreed via message that they would have arranged decorations to the room. But nothing was done as promised!😡 The hotel is literally falling apart a real pity it was certainly once a gorgeous hotel but now is in desperate need of full renovation and repairs. Both my husband and I felt sick about the hygiene and general cconditions of this place no wonder why it was empty. The swimming was smelling sowers and mould and broken materials everywhere. We were taken to the beach and has to go through a passage full of rubbish and with a disgusting smell.The everything was disgusting!!! Not to mentionentioned helth and safety measures😡😡😡really😡😡😡 we tryed to keep positive just because the staff is amazing, lovely people so keen to help. the dinnerser was nicece but the bqlcony in disgubreakfast disgusting i was feeling sickck the bread was so old and tasted disgusting notvto mention the coffeee horrible😡😡I couldn’t be more disappointed😡😡this hotel shold be closeded and re opened once has beeneen properly refugurbished. Disgusting 🤮 just boock to the nextt door hotel a bit more expensive but great.