Jen Penang Georgetown by Shangri-La
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town

Jen Penang Georgetown by Shangri-La

Health Protected
No. 1 of Top Hotels for Dining & Shopping in George Town
Magazine Rd, George Town, Penang, 10300, Malaysia
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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.Show More
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hotel overview picture
Last booked 2 hrs ago
4.5/5Great·Location: 4.6
Convenient for shopping88% Recommended
All 1,069 Reviews
Amenities
Outdoor Swimming PoolExecutive LoungeFitness RoomPrivate ParkingFreeAirport Pick-up ServiceGolf SimulatorTable Tennis Room2 RestaurantsCaféMeeting Room
All Amenities
Surroundings
Airport: Penang International Airport
(17km)
Train: Bukit Mertajam Railway Station
(24.5km)
Landmarks: Komtar
(258m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Club Deluxe Room
9

Club Deluxe Room

1 King bed or 2 Single bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bath Towel
Visual Fire Alarm
Room Amenities
Check Availability
Executive Suite Twin
4

Executive Suite Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bath Towel
Visual Fire Alarm
Room Amenities
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Triple Room
5

Triple Room

1 King bed
32m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
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Deluxe King Room
7

Deluxe King Room

1 King bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Deluxe twin Room
5

Deluxe twin Room

2 Single bed
28m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Executive Double Room with City View (King, Executive Lounge Access)
7

Executive Double Room with City View (King, Executive Lounge Access)

1 King bed
52-78m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Daily Housekeeping
Bath Towel
Room Amenities
Check Availability
Family Room
6

Family Room

1 King bed
32m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Double Room
5

Double Room

1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bath Towel
Tea Table
Room Amenities
Check Availability
Presidential Double Room with City View (King, Executive Lounge Access)
6

Presidential Double Room with City View (King, Executive Lounge Access)

1 King bed
112m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Daily Housekeeping
Kitchen Cleaning Supplies
Room Amenities
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Executive Suite King
4

Executive Suite King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bath Towel
Visual Fire Alarm
Room Amenities
Check Availability
Apartment
7

Apartment

60m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
28m² | Floor: 5-15
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bath Towel
Visual Fire Alarm
Room Amenities
Check Availability
Club Deluxe King Room
7

Club Deluxe King Room

1 King bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Club Deluxe Twin Room
3

Club Deluxe Twin Room

2 Single bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Daily Housekeeping
Room Amenities
Check Availability
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Guest Reviews(1069)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.3
  • Location4.6
  • Service4.4
Xiu Hui
March 12, 2024
The amenities in the room are fantastic! Super comfy room slippers, large room with a lounge chair to look out of the window. Only thing is pillow is a little too soft for my liking. But other than that great stay and managed to request for a room with bathtub.
Cheng Chui Ping
March 20, 2024
Very clean, very good location, convenient. Best buffet breakfast, variety of foods. Friendly staff.
Guest User
February 27, 2024
The team had been very accommodating throughout our stay and always anticipated our needs. Good customer service and amenities. Please convey our heartfelt thanks to the F/O team who had been really nice and warm towards us throughout the stay. The F&B team, especially to Mr Zulkifly who had made our meals wonderful and unforgettable. The housekeeping staffs who had worked hard to keep our room tidy and comfortable throughout the stay. For surely, Jen Penang had left a footprint in our hearts and we would love to come back for another stay in the near future Highly recommended, good location and amenities.
Prajongsri Chaiprasitthikul
January 30, 2024
Good location. There are superstore nearby. 15 mins walk to street art. Various choices for breakfast. Good service.
Guest User
February 11, 2024
Great place to stay in Penang. Excellent service:) the pool was nice but would have been even better if the bar had been open. View from the window was interesting.
Guest User
January 25, 2024
Had a pleasant 3 night stay. Room is well kept and clean with a good view of the surroundings. The view of the sea is a welcome plus. Staff is courteous and helpful. 1st Avenue Mall is just next door. Had dinner and breakfast at the hotel restaurant . Food here is comparable to any other hotel. Being in town, it's convenient to get to any attractions in Penang.
Dazel
January 7, 2024
Modern and comfortable room located right in the heart of the shopping cluster and beside attractions at The TOP, though it’s a slightly longer walk to the Kimberly Street and Chulia Street Night Markets, as well as the street art area around Armenian Street. Club benefits were decent and the host of the day was very friendly. Lounge was at full house during evening cocktails so do come early!
Jue.
December 30, 2023
Good location and walking distance (maybe 5-10 min walk) to Komtar for The Top Entertainment (eg. Jurassic Research Centre, Observatory Deck), famous Teochew Chendol street and 10 mins walk to Newlane night street food. Clean and comfortable room with 2 kids. Breakfast is decent served variety of food (coffee machine, egg counter, yogurt and pastries). Will definitely come again for the convenience to the famous spot at Georgetown.
LKJ1
December 25, 2023
Location was good, hotel cleanliness was alright only. The gym amenities not very good, small pool as well.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Adding crib: Free

Breakfast
TypeWestern, Chinese, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
MYR 33.00 (approx. US$6.97) per person
Children 12–17 years old
MYR 66.00 (approx. US$13.94) per person
Adult
MYR 66.00 (approx. US$13.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1985
  • Renovated: 2005
  • Number of Rooms: 443
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Outdoor Swimming Pool
Executive Lounge
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Lobby Lounge
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Vegetarian
Dining options: Only available to property guests, Available for reservation, Outdoor tables
Business hours: [Mon - Sun] 06:30-10:30
Cafe Jen
Style: A la carte, Buffet
Cuisine: International, Local, Malaysian
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegetarian
Dining options: Only available to property guests, Available for reservation
Business hours: [Mon - Sun] 06:00-22:00
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Frequently Asked Questions

How much does it cost to stay at Jen Penang Georgetown by Shangri-La?

Prices at Jen Penang Georgetown by Shangri-La are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Jen Penang Georgetown by Shangri-La?

The closest airport is Penang International Airport. It is 17.01km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Jen Penang Georgetown by Shangri-La?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Jen Penang Georgetown by Shangri-La provide airport transfer services?

Yes, Jen Penang Georgetown by Shangri-La provides airport transfer services.

What amenities and services does Jen Penang Georgetown by Shangri-La have?

Jen Penang Georgetown by Shangri-La has the following amenities and services: Outdoor Swimming Pool, Executive Lounge, Fitness Room.

Does Jen Penang Georgetown by Shangri-La have a swimming pool?

Yes, Jen Penang Georgetown by Shangri-La has a pool. Pool type: Outdoor Swimming Pool.

Does Jen Penang Georgetown by Shangri-La have fitness amenities?

Yes, Jen Penang Georgetown by Shangri-La has fitness amenities.

Does Jen Penang Georgetown by Shangri-La provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Jen Penang Georgetown by Shangri-La have non-smoking rooms?

Yes, Jen Penang Georgetown by Shangri-La has non-smoking rooms. Please view the hotel listing for details.

Does Jen Penang Georgetown by Shangri-La provide breakfast?

Yes, Jen Penang Georgetown by Shangri-La provides breakfast.

About This Property

Nearest AirportPenang International Airport
Distance to Airport17.01KM
Nearest Train StationBukit Mertajam Railway Station
Distance to Train Station24.5KM
Average Price FromUSD123
Hotel Star Rating4