Mercure Hotels in Paris

Location was good but the nearest Metro now is under upgrading so the next nearest Metro is about 15 mins walk away. Room was small but clean. Problem is the only way to get drinking water is to go all the way to ground floor with your own bottle. I can understand the need to cut down on plastic bottles for Planet Earth. But at least have a water dispenser on every floor. Water is essential for life. But have just one water point on the ground floor goes to show that simple guests needs are not prioritize.

I traveled solo with EF Go Ahead Tours so had my own room, a fabulous one on the ninth floor with a view of the Sacre Coure. Fridge was replenished with soda and juice, a water station outside breakfast area kept water bottle filled. Breakfast was great. Front desk staff was helpful, got a cab for me to go to the Louvre when my Uber drivers kept cancelling! Great location, walked to Moulin Rouge one night snd used Metro regularly, a pass was provided by your group. Our guide had a desk and whiteboard with info in lobby which made it easy to keep up with daily activities and bus departures to dinner and Fountainbleu. Room was extremely comfortable, usual amenities, TV, AC, blow dryer. A small table and chair near window made a great reading spot. As mentioned in countless reviews, there remains an issue with tub/shower leaking, glass doors are not mounted and water escapes. Small issue when you are visiting the City of Lights. It was my teacher retirement present to me and enjoyed every second. Would return in a heartbeat to this hotel! Bonjour!!

Old style hotel which i liked, room was clean and comfortable bed and good shower but that is where the good ended. Location is not the best, not many restaurants around, quite a walk to the Louvre. Be aware there is a tiny lift but there are more stairs on each floor to negotiate with suitcases. I am loyal to Accor and feel as a gold member I received zero benefits. Room was not ready at 3pm (2pm check in) and had to wait with no chairs to sit on, no welcome drink offered, probably the worst room in the hotel, booking said city view instead we had a lovely view of an internal wall and windows on the 3rd floor, incredibly difficult to get a 1 hour late check out, constantly fobbed off to next shift, when finally granted the cleaners kept coming in so we gave up and left. Staff were unwelcoming and generally unhelpful. Felt as if I might have just walked in off the street instead of spending a lot of money this year in Accor hotels, in fact most of the Ibis hotels we used had better rooms and staff. Definitely better hotels in Paris

We loved this hotel. It was like something out of an art gallery. There were local transports links on out doorstep. The staff were lovely. Our travel plug had broken and they kindly lent us one so we could charge our phones! We were given extra pillows the beds where always made perfectly. The breakfast was amazing. 1 down point water pressure in shower wasn't all that and our bathroom sink tap was a little wobbly. But that was minor! Overall it was great!! I would book this hotel again!

Super clean and comfy bed. Problem is with the front desk. Stayed there for nights, fromt desk is not the friendliest. We asked for help to book us a cab early in the morning at 6.30 AM. We went to the front desk, she told us shes on the phone. We waited for her to finish her phone call. She has no smile at us, where’s Accor hospitality? After she finished her phone call, she didn’t even ask us, if we need anything. Instead we said, excuse us but can you help us to book a cab? She said I am not working yet. You can ask my colleagues when she’s back. No smile at all, like she’s goinf to eat us

Hotel very clean, well placed, super soundproofed !!! The rooms are well equipped, and we had a small balcony on the 6th floor, overlooking the Eiffel Tower ... top!

position: Very good, directly opposite the hotel is Metro Line 6, about 10 minutes walk to the Eiffel Tower, about 5 minutes to the supermarket, post office, drug store, Chinese restaurant, drug store, I seem to see 3 , High degree of convenience. There is a Direct2 line from Charles de Gaulle Airport to the Eiffel Tower, which is only 10 minutes away from the hotel, which is more convenient. However, we do n’t know where to buy the ticket, or the RER, and the RER Express on the return trip, there are very few stops, and there are few people on board. Soon we will go to Charles de Gaulle. Safety: Every day I try to return to the hotel before 9:30 pm, and occasionally I will go back more than 10 o'clock. After 9 o'clock in the evening, there are fewer pedestrians on the road, and there are not many passers-by to the subway. Moreover, the Paris subway is not as bright as domestic subway stations, the gates are bright, and the subway entrance in Paris is similar to the domestic underground walkway. I was still guilty of walking on this road after 9 pm, but I felt relieved as soon as I walked near the hotel. Once there was a coffee shop at the crossroads downstairs of the hotel, it was open for a long time, and there were people sitting outside eating at night; second, there were several roads radiating around the hotel, and it didn't feel very empty; third, it may be because Familiar environment. room: The standard double room was booked. The room is not big, but there is a door from the entrance to the bed. When you close the door at night, it feels like a bedroom at home, which is pretty good. There is a safe, a kettle, and a bottle of mineral water is delivered daily. No slippers, toothbrushes, and socket adapters. Although the hotel is just across the subway, it feels quite quiet after entering the hotel, and the room is soundproofed. It may also be because we happen to live on the side facing away from the subway. breakfast: Breakfast is the same every day, but it's ok, just DIY by yourself, mix and match every day. Compared to China, the French breakfast may be relatively monotonous, but it may be the national situation of others, not too high. Service staff attitude: I didn't deal with the hotel service staff very much. I went outside every day. I only spoke a few words during the check-in and check-out. The attitude was normal, not enthusiastic or cold. Every day the room is cleaned up and it doesn't move your stuff, which is not bad.

I arrived early and was able to get into my room, which was great. This is where the good news stopped. I was told that I was not able to flush the toilet as there was plumbing work beng done in the hotel, but as I was early, I was ok with this. I was told that it would be restored by 3pm, the normal check-in time. I went out, returning to my hotel at 4:20pm to be told it was still not possible to use the toilet. I complained and the lady on the desk phoned her manager, at which point it suddenly became ok to flush it! The room was very cold and the heating didn't seem to be working, so I went downstairs to see if I was doing something wrong. The lady on the desk said, no, probably not, the heating often isn't working - not good enough! They gave me a heater, but...another issue. I opened the bottle of free mineral water in the room to find it had already been opened and was crusty around the lid. Back down to reception to get it swapped for a fresh one. I asked if it was possible to have a late check-out and was told I could stay until 2pm instead of 12 for 30 euros. Again great - until I discovered that the water in my room had been switched off. ANOTHER trip downstairs to get it sorted out - which they did, but...another issue. While it was off, I asked for another bottle of ”mineral” water, which they willingly provided. The lady came out of the kitchen wiping the outside, having clearly filled the bottle. Apparently, the so-called ”mineral water” is from a filter jug/tap - but apparently this is perfectly acceptable because ”it is not from the toilet”. When I went back up to my room, my key card was no longer working. This was the last straw. The hotel is hopeless, and the staff, while willing to rectify mistakes, seem neither surprised not bothered by them and seem to think it is strange that I am. I would never stay here again and strongly recommend that you give this place a very wide berth!

We had the standard room for this stay. Compared to the upgraded room, it felt a tad more basic and smaller. But nonetheless we like and book this hotel for the fact it is right smack at Gare de Lyon, and the benefits that come along with it.

The location of the hotel is very good, right next to the Saint-Michel Sorbonne. In the cultural district, there are many French locals and college students on the road, as well as cafes and cinemas, and the life is extremely convenient. Taking the subway is also a five-minute walk.