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5 star

The St. Regis Osaka
4.5/585 Reviews

The St. Regis Osaka

Osaka Station/Umeda/Yodoyabashi/Hommachi Osaka|2.52km from JR Osakajo-Kitazume Station
Concierge: We emailed the hotel weeks in advance of our stay to assist with bookings. Weeks would pass before they would respond, and multiple follow up emails were required to get a response. They did successfully book one 3 Michelin star restaurant to which we owe them significant credit. However, when we arrived and asked basic requests such as where to find restaurants or stores, the concierge was usually very short and had no suggestions. We were better off consulting Google maps. And this for a 5 star concierge service? In addition, the English skills of many of the concierge staff were extremely limited. While I know some Japanese, it should not be required at a hotel of this calibre. In fact, when visiting Japan, a 5 star hotel should have fluent English speakers for most front facing staff. Hotel Condition: The hotel has significant and noticeable wear and tear. We were in a Grand Deluxe Suite and when I arrived, a man was literally gluing on a piece of the door that had torn off. The woodwork throughout the suite was heavily scratched and dented including tables. The carpet was worn thin, and the sofa's velvet exterior was worn. In any event, for a hotel suite whose copay was $500+ per night, this was disappointing. Check out Process: The check out process was extremely troubling and disappointing. We asked for a Butler to assist with bags multiple times, and even after 45 minutes they did not come up to our room to collect our bags. This resulted in us having to drag our bags down to the lobby ourselves, as we were rushing for a Shinkansen train. Normally, this would have been fine, but we had a lot of luggage. The significantly wait time for luggage assistance is not characteristic of a St. Regis. Hidden Taxes and No Final Folio Provided: The hotel has some hidden taxes associated with rooms that have copays for upgrades. While we expected to pay 50,000 yen per night + about 37,000 yen in total taxes (about 5600 yen per night in tax), we did not expect too many additional taxes. Yet there was another 6500 or so taxes per night in taxes we were assessed. Even after numerous attempts, the hotel never sent a final folio nor explained the charges which is all I asked. General Impressions: The hotel seems poorly managed with a ”choatic” vibe in which there is not only no personalized guests are vying for the attention for concierge staff who are stretched too thin with minimal English skills. While I understand this is a busy time for the hotel, the hotel should not be having any difficulty meeting basic demands of elite members even when they are at capacity. The hotel felt more like a 3-4 star hotel than a St. Regis. Among St. Regis hotels, this one was a major disappointment.

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Explore Guest Reviews of Hotels in Osaka

Searching for hotels near JR Osakajo-Kitazume Station? Compare room rates and reviews to find your ideal stay.
VIA INN Prime Osaka Kyobashi JR-West Group
4.5/559 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
The hotel stipulates that the check-out time for single rooms is 10 o'clock. There was no special instruction when checking in. When I returned to the hotel at 11 o'clock, I found that all my luggage was missing. The hotel took it to the front desk. They had my phone number, but they did not call or get my consent. He just took my luggage out of the room, which was quite disrespectful to the guests. This kind of hotel management and service attitude should not be recommended. When I complained to the manager, I just kept apologizing and didn't think it was serious. I didn't argue with him because I was in a hurry to go back to my country. Just don't stay there next time. I no longer trust the hotels recommended by Ctrip.
Hotel Monterey La Soeur Osaka
4.3/5202 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
After coming out of the west exit of JR Kyobashi Station, you go through a long corridor and it takes about 6 minutes to reach the second floor of the hotel. The lobby is on the second floor. There is a larger family on the first floor, so it is more convenient to buy some snacks. The location of the hotel is very convenient. It can be reached by JR from Kansai Airport. It is also very close by JR to Umeda, Universal Studios and Namba. It can also be reached by JR to Nara and Kyoto. It is a 15-minute walk to Osaka Castle Park and a 20-minute walk to the castle tower. minute. There are also small shopping malls and restaurants near the hotel where you can eat and buy. The hotel breakfast is Japanese and Western style, with more varieties and slightly higher prices. The hotel is in the business district, but it is more convenient to go to various attractions by JR, and the overall price/performance ratio is relatively high.
Sakuranomiya
1/51 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
First of all, this hotel is not as close to the subway as the merchants have told for nearly six minutes on foot. It is purely a lie. Kyungbashi Station is 1.2 km away and walks without a word. Then this hotel is purely self-help. There is no staff to call. The voice operation is very unpleasant. How much time do you have to clean the service? If you need to pay 1000 yen, once the toiletries and paper towels are used up, there is no need to continue. The bath towels are not replaced by the ones. We have a family of three for the towel and Ctrip. They can't find anyone. Although they had clean towels and paper towels the day before they left, my mood is still very bad. To tell the truth, where are the praises coming from!
Hotel Trend Kyobashi Ekimae
3.9/527 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
A 10 story business hotel located about 3 minutes walk from Keihan Kyobashi station. Since it will open in November 2020, the interior and facilities are still new, but the room key is not a card type, but a type with an acrylic stick with a room number hanging on an old-fashioned key. The size of the room is standard as a business hotel. The TV is wall-mounted and the screen size is large. There is no wake-up call facility and an alarm clock is placed on the headboard of the bed. Since it faces National Highway No. 1, the sirens of police cars and ambulances, and the sound of rare runners running with a roaring sound enter the room. Behind the hotel is a love hotel district.
Toyoko Inn Osaka Kyobashi Sakuranomiya
4/574 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
As a brand new addition to the Toyoko Inn chain, I am impressed to see a familiar room design with some upgraded features. Firstly and most important, USB charging is introduced, so travellers no longer need to bring their own plug adapters. Secondly, decor of the room has become nicer, with one wall painted in chic green. In-room wifi is of course provided. The location of the hotel is good as well- it is about 8mins walk from JR Sakuranomiya Station, which is on the Osaka Loop Line and is just 2 stations away from Osaka main station. Although the hotel is surrounded by ”love motels”, it is also adjacent to the Sakuranomiya Shrine and the riverside park, which had really beautiful cherry blossom trees. As we stayed in April, the blossoms were really magnificent. Breakfast was no-frills and typical Toyoko style. Staff were friendly. I would be happy to stay here again.
Hotel Keihan Kyobashi Grande
4.3/5236 Reviews
Osaka Castle/Kyobashi/Eastern Osaka
It’s closed to JR station and metro station, easy to visit other place. There are many restaurants for lunch and dinner, and easy to visit 7-11 or Lawson.

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Local Travel Info

Highest PriceUS$945
Lowest PriceUS$19
Number of Reviews 88,162
Number of hotels19,264
Average Price(Weekday Night)US$136
Average Price(Weekend Night)US$161

JR Osakajo-Kitazume Station Hotel Guide

New and popular hotels in Osaka recommended by Trip.com. Planning a trip to Osaka? You can stay 3-5 days at hotels in Osaka without running out of things to do. While traveling to Japan, Osaka is one of the most popular destinations.

Though there is no civilian airport, it's still easy to take a bus or train to reach Osaka. Travelers from all over the country often take the train to Osaka to spend their vacations or attend conferences.

Trip.com offers discounts of up to 20% on 959 boutique hotels in Osaka. When looking for hotels in Osaka, there are likely good options at a nightly budget of just 74 USD. There are 16 five-star hotels in Osaka at an average price of 183 USD per night. There are 45 four-star hotels in Osaka at an average price of 91 USD per night. There are 248 three-star hotels in Osaka at an average price of 73 USD per night. There are 222 two-star hotels in Osaka at an average price of 68 USD per night. There are many well-known chain hotels in Osaka. Those who favor Hilton can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Osaka, such as hotels under the Hilton brand. The Bridge Hotel Shinsaibashi Osaka is one of the most popular hotels in Osaka. Many tourists also stay at Candeo Hotels Osaka Namba.

There are quite a few famous attractions in downtown Osaka, such as Kitashinchi, Osaka City Office. If you want to spend a fun vacation with your family, locals recommend visiting Nagai Park, Cosmo Square, Intex Osaka. The most famous attractions locally are Universal Studios Japan, Umeda, Shinsaibashi. Upon departure, you can head to popular commercial areas like Daimaru Shinsaibashi, Osaka Takashimaya to buy souvenirs or travel accessories.

Average Temperature

• January to March: 8.9°C during the day, 5.24°C at night

• April to June: 21.59°C during the day, 17.31°C at night

• July to September: 29.12°C during the day, 25.31°C at night

• October to December: 15.51°C during the day, 11.66°C at night

Average seasonal Rainfall

• Spring: 67.3 cm

• Summer: 153.9 cm

• Autumn: 143.1 cm

• Winter: 71.1 cm

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