Robin 7 Lodge City Centre

Lovely room and staff, bed sheets had nice fresh scent, room was well kept, had a great time nothing bad to say about it thank you!

This is a basic hotel the few of the amenities you might get elsewhere. But at £50 for the night all my needs were met. As others have stated it’s a bit quirky having to arrange a booking in time but the place is otherwise unstaffed. The bed was clean and comfy, warm too as it was -1 outside. If all you want is somewhere to lay your head for the night then it’s very nice. I was in one of the upper rooms and the en-suite toilet was a of the macerator variety - no paper down the loo. But this did not distract from the overall stay.

nice , clean room , lots of places to eat within walking distance was not happy about the |£40 deposit i had to pay when i got to the hotel which is not explained on the booking form

This place should not be called a 'hotel'. I never write reviews even if I had negative experience but I need to warn people about this place. The hotel has written that you need to give them 'approximate' time of arrival but if you are later more then 30 minutes than the 'manager' (I guess that's his role) will not only make you wait on the doorstep for 45 minutes but also will give you lecture for 20 minutes (or more) of how people don't read instructions, how they are not a Hilton etc. Then you get terrifying instructions by aggressive 'manager' threatening to keep your £40 deposit and basically being prepared that the 'hotel' will take every opportunity to keep it. Lo and behold, if you leave 'hotel' even 30 minutes after required check out time, they will keep £10 of your deposit, even though instructions says that they will charge £10 for every hour of the late check out. I've travelled around the world and never had such a quite bad experience. AVOID AVOID AVOID.

Very synthetic bedding, hot and uncomfortable. I was in a room with some kind of motor on the other side of the wall that ran intermittently throughout the night. The shower (along the corridor) was useless ran hot and cold and no power to speak of. Even at £80 for the night not worth the money.

Overall it was good. The bed was comfy. I wasn't prepared for it being on the second floor with steep steps and no lift.

The hotel was hard to find, it’s in a corner and not very clear on Google maps. I called the reception for help, he was very rude. I stood outside in the rain. On entering the hotel, I didnot feel safe and requested if I could cancel the room. The rude receptionist told me I wouldn’t be refunded as it’s my business and **********. At this point I had not option than to stay where I was uncomfortable. The Room pictures are deceptive. The heating was not working just warm. The kettle was broken. The room had unpleasant smell. I generally felt unsafe. Not to forget, the receptionist surprised me by asking for £40 deposit before entering the room. He said I would get it back after 3 to 5 working days. It’s now 10 days plus.

Where to start... stood in the street until someone lets you in. No lift, very narrow stairs. Forced to pay for a "damage waiver"...I'm mid 60's and on my own??. Tiny room, NO en suite..shared bathroom. Sat on the bed, went straight through the mattress and landed on the wooden slats...no sleep. WiFi didn't work..Flat screen TV, smaller than my laptop..No card entry, just a ridiculous amount of keys to take with you..I paid £75 for the privelege, won't be going there again

The check-in arrangements were bizarre and not permitted after 21:00 which meant I had to change my plans. This is not really a hotel. It is a room with no overnight staff. No breakfast facilities. I was asked to pay a damage deposit on arrival. I couldn't find it at first as it looked like a house. The room was ok. But the pictures make it look better than in reality. It was quiet and clean.