Absolutely beautiful hotel! The pool and jacuzzi were available, but not usable in my opinion. Probably due to lack of maintenance in the off season. However I have never received better service, or free breakfast at any hotel! The only reason a three for comfort was given, was due to the fact that the people in my room before me, broke the bunk bed my children were to sleep on. So they gave us a twin and a rollaway that were very uncomfortable. Even with the mishap, because of the great service, we will be returning!