Hotels in Harlem, New York

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

The room was small for two people (we had room with only one window and no chair as pictured), but otherwise the room was comfortable. We picked the hotel to be close to a concert at the United Palace a few blocks northwest of the hotel and to explore a new neighborhood in NYC. It checked all those boxes. My main concern: pricey for the one night. Tips: Malecon restaurant up Broadway a few blocks was good for a big Cuban breakfast with excellent cafe con leche. Close to a park on the east side of the island for a jog. Kinda fun running over High Bridge (part of park just east of the hotel) that used to be an aqueduct and touching the Bronx. We used Spothero to find a parking lot 3 blocks away for $17 for 24 hours. Someone else mentioned the thermostat being hard to control. I wasn't there long enough, but I think it turned back on by itself when I thought I'd turned it off during quiet spring night.

With a stay at Hotel MOCA NYC in New York (Manhattan), you'll be within a 5-minute drive of Yankee Stadium and Columbia University. This hotel is 0.6 mi (1 km) from George Washington Bridge and 3.4 mi (5.5 km) from Bronx Zoo.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator.Make yourself at home in one of the 36 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones with free local calls, and housekeeping is provided on request.

The location is very good, quiet, very close to the school, the hotel is more modern, but the air conditioner is under the window, the sound is loud, my room type room is not big, the bed is very soft, the sound insulation is very good.

I was in NYC for medical reasons. Needed a convenient location since we’d be ride-sharing to and from the medical center daily for 10 days. We stayed in a 2 bed with private bath. Nice sized room. Desk/counter, 1 chair, nightstand, Bench, good sized mini fridge and a coffee maker. Free WiFi. Walk-in shower. Bath: Tile floors. Room: Hardwood floors, no Carpet! Air conditioned and a heater was provided. We had 1 Large sized Twin and 1 Large sized Full/Queen bed. Hotel sits at the corner. There are STEPS, maybe 10 stairs to get to the main door. Coded entry and a Tap feature for your room. After hours check-in/check-out. Outside relaxing area. No Smoking inside the property. We were a block or two away from the city stores and eateries. Maybe a 10 minute ride to Central Park. Each ride was about $7-$10 one-way. The Staff and Housekeeping were very nice. Since we stayed longer, we opted for no housekeeping. It is available, if you like. The room was very neat and clean. We brought along a electric skillet for our meals. The freezer held 3 bags of the frozen bag meals. They also provided black washcloths to prevent staining. I liked that. Storage shelf in the bathroom. Room: Storage shelf with hangers and hooks. There was a Safe to use. I really enjoyed my stay. When I do return to that area, I Will stay there again. Cons: Not ADA accessible Steps-only because I had surgery. TV-though it was mounted, it doesn’t have a swivel. So it just faces the large bed. Overall, I Did enjoy my stay. 100% There was 1 issue, a guest was smoking inside, but it was handled. No other issues. Nice lighting in the room and bathroom, if your wearing makeup or tryin to get a smooth shave.

My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!

Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London

Despite having prepaid for my stay the hotel billed me each day! Advised their representative at the front desk who advised that it was their error and it would be corrected. A week later and no correction!!

Great location and the staff were really nice and accommodating! I so love the bed and the pillows, it’s so comfortable like you want to sleep all day long! One thing to improve on could be providing bottled water and dental care to make it superb, but other than that everything is good! Thanks a lot Double Tree!

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They