Guest User
September 15, 2023
It is a mystery to me, how this hotel gets this good rating?! In 16 days Sri Lanka round trip, the worst accommodation with the worst food and the worst location. The hotel has its best times. We were shocked by the beach..... we have never experienced such a dirty and littered beach in our lives. The food tastes like convenience food, which was definitely not fresh and only tasted like flavor enhancer. In relation also the most expensive food of our complete round trip .... 1000 rupees for a small portion of fries and then be so cheeky & add 10% tip automatically. In sum, a complete washout. We also booked a cab to the airport through the hotel and paid in advance, the driver was punctual & nice, but when we arrived at the airport he demanded an additional about 600, - rupees for the expressway, this was never mentioned in the hotel and was not fair. The only thing that stood out positively was the nice staff, but unfortunately that is not enough for a pleasant stay. Sorry for the review, but they should think about it and should change something.