Guest User
January 1, 2023
We did not get to stay at the hotel, as there was a train strike which prevented us from reaching Nantes. The hotel was unwilling to allow us to cancel our make any adjustment for us. Although our booking was indeed on non-cancellable basis, the hotel should have been more understanding, as this is not a case of us wanting to cancel, but because we are unable to reach Nantes because of the train strike.