I would rate a zero if I could. When I arrived I was told that my reservation had been canceled because my card was declined but they could offer me a room. They charged me almost twice the rate as *******. When I arrived at the room I found it to be in very poor condition with torn carpets, Old cracking paint, filthy bathroom tile, no phone cord for the telephone and no comforts for the beds. Before turning in to sleep a roach ran across the wall. If I could have, I’d have slept in my car. I believe a complete refund is deserved.