Crowne Plaza Milwaukee South

Location, value, and facilities were great, but sadly things went a little downhill after check in. Check in process was smooth and the room was clean and welcoming. However, the next day when I was back in the afternoon, the maid would prop open the rooms with was working on with the deadbolt blocking the doors from closing. She would prop the doors open even if she was at the other end of the hall. This causes the door to the room next to mine to swing and bang loudly. Constantly, which was rough as I was on a zoom call in the morning and trying to rest afterward because my evening event. Then, at the morning of check out, I went to my car to put my bags away before checking out and the shuttle driver almost hit me as I was walking to the lobby because he was going very fast and was trying to swing into a parking spot in front of the lobby doors. He yelled at me from where was sitting and was gesturing wildly with his hands, I wasn't sure but I thought he gave me the finger. Finally, the woman at check out was very terse and rude as I tried to ask questions because I had an additional charge on my account--which she said was the hold for the days stayed, but I was charged 3 times for a 2 day stay. It wasn't until I called later in the evening (as she did not seem to have the patience to answer my questions) that I found out that they erroneously charged my card for another room (the invoice even says "wrong card"). Everything was great until the second day. I would probably stay again for the convenience and value, but try to limit my interactions to with the staff at a minimum.

Staff was friendly location was great

Good place to stay

Crowne Plaza was a beautiful place to stay! The restaurant had good food, the pool area was clean, and the rooms were clean and comfortable! Would definitely stay again.

Paid for breakfast. Breakfast was supposed to be offered starting at 6:30. At 6:45 the restaurant still wasn’t open because the cook wasn’t there. Staff was rude. Missed out on breakfast since we had to be on the road by 7:15.

Sheets were dirty. The walls had stains. There people above us had a physical altercation most if the night. Not a pleasant experience left after the first night.

The staff and management are AMAZING! Rooms are great. Love the whole set up and everything. I highly recommend staying here.

Room was well appointed. Bathroom ceiling is rough. Heater is anemic. The location is all blacktop, very little lanscape. The interior needs clearer signage.