Mercure Hotel Mannheim am Friedensplatz
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Rooms and Guests
1 room, 2 adults, 0 children
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Mercure Hotel Mannheim am Friedensplatz

Health Protected
Am Friedenspl. 1, Mannheim, 68165, Germany
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With a stay at Mercure Hotel Mannheim am Friedensplatz, you'll be centrally located in Mannheim, within a 15-minute drive of MIRAMAR and Hockenheim Racing Track. This upscale hotel is 12 mi (19.4 km) from Heidelberg Castle and 0.2 mi (0.4 km) from Technoseum Mannheim.Show More
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hotel overview picture
3.6/5Location: 3.7
All 60 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolPrivate ParkingBarRestaurantMeeting RoomMulti-Function RoomCurrency ExchangeLuggage StorageWake-up Call
All Amenities
Surroundings
Airport: Mannheim City Airport
(4.5km)
Train: Mannheim Hauptbahnhof
(4.4km)
Landmarks: Luisenpark
(183m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room Non smoking
11

Standard Double Room Non smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Standard Double Room with Sofa Non smoking
4

Standard Double Room with Sofa Non smoking

1 Double bed
Has window
Non-smoking
Connecting Room
220V Socket
Toothpaste
24-Hour Hot Water
Room Amenities
Check Availability
Standard Twin Room Non smoking
7

Standard Twin Room Non smoking

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Superior Double Room Non smoking
9

Superior Double Room Non smoking

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Amenities
Check Availability

Guest Reviews(60)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.5
  • Location3.7
  • Service3.6
Guest User
December 11, 2023
For example, Coffee machine did not work, and they could not replace it, Food was good, access to tram was best part
Iwan
January 3, 2024
The room is too small! But the pillows is nice.
Guest User
June 16, 2023
My conference was well planned and the food was delicious and offered me a lot of choice as a vegetarian. The staff was friendly and always helpful despite the huge number of guests (due to the Mannheim Garden Show). Meeting rooms were poorly cooled on the first day. The next day at lunchtime I couldn't pass on my room concerns because there were so many guests because my toilet seat (room 614) was already broken when I checked in and I had to be careful because of the risk of injury. Otherwise everything was fine and I was able to enjoy my beer in the garden in the evening!
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Dennis
April 29, 2023
Our room was not very clean. It smelled strange and the curtains and toilet were dirty. At check-in, 0 interest and a “find it out” attitude. Too bad we regularly come here as a stopover.
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Anonymous User
December 17, 2022
Alles bestens
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Guest User
December 23, 2023
I've stayed at this hotel 9 or 10 times over the years, often with my wife. After this latest experience, never again! The problem started at check-in. The lady at Reception appeared to speak little German or English! I was tired after travelling all day and enquired about the Restaurant. She told me that it was unavailable due to a Group booking. Excuse me but I'm a paying guest at a supposedly 4-star hotel! As an aside, I wasn't even offered a "Welcome Drink" which to which my status with my Accor Loyalty Card entitles me. Reception gave me a menu from an external Italian restaurant who would deliver - I phoned them but they were closed on a Sunday. So, she then gave me a menu from a Greek restaurant - I phoned them but they did no deliveries whatsoever. I went to see the Restaurant Manager who informed me that they have had a staffing problem for the last 3 months and, in any case, there was no food - i.e. a Restaurant with no staff and no supplies! So, I went hungry that night. I tried to have a shower before retiring but there was no hot water. So, hungry and unwashed! This is how Mercure treats its guests. Next morning, I wanted to have a shower before breakfast. There was still no water pressure, just a trickle of cold water. I phoned Reception and was told there was a technical problem in the boiler room but an engineer had been called - it wasn't fixed by the time I checked-out. I complained to Mercure Customer Service who were sympathetic and wrote to me that the Manager would resolve the problem and give me the refund I'd requested. Despite 3 reminders, I've had no contact from the Manager and no refund. This hotel and, more so, its management are "not fit for purpose". Mercure need to get their act together.
Guest User
November 8, 2023
We stayed here as part of our Trafalgar tour, I have no complaints a good hotel with quick and efficient service. Do yourself a favor and have a beer at the pub next door a hilarious experience was had by all.
Guest User
July 18, 2023
The beds were infected with bugs, mosquitos and non working AC. This was perhaps the worst Accor hotel I have ever stayed. We booked two rooms . After check in we realized the ACs were not working. In the meantime bed bugs started biting my small daughter and wife. After complaining the front office changed the room which had mosquitos. Whole night got bitten by mosquitos. In return the hotel manager started saying due to summer if the insects/mosquitos come, what can we do. I would have expected at least with some compensation. The bugs were so bad that my daughter needed extra medical help from the doctor. I saw guests checking in with large dogs in their room. Horrible ! Never ever stay at this hotel. This is not a hotel but a cheap lodge. #Accorhotels please renovate the hotel before offering to the guests.
Guest User
June 4, 2023
After reading plenty of bad reviews we were concerned about our organized trip to the BUGA 23 (we had no choice of the hotel). ⭐ Location ⭐ : Mercure is right in front of the main entrance "Luisenpark" to the BUGA 🌺🌹🌻 Perfect for us 👍 Walking to the nice Wasserturm & city centre takes around 25 minutes. Good PT options very close by (Tram 6). Check in: fast and friendly, check out also. Room: on the 4th floor, kind of worn out/abgewohnt but clean enough. Some items missing (towel, glass) , but quickly solved with front desk. Soap and shampoo ok. Restaurant: BF was ok, fresh food and enough choice. Buffet dinner for our group was good, especially the anti pasti/hors d'oeuvres buffet, which had an Italian/French touch👍 Service: restaurant&bar, very friendly and caring German waiter who served us (Bier&Weissburgunder) with a smile.... even late in the evening after we came back from the Joy Fleming musical 👍 Wifi: perfect, no problem with connection/data usage.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeContinental, Full English/Irish
StyleBuffet
AgeFee
Adult
€17.00 (approx. US$18.39) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1980
  • Renovated: 2018
  • Number of Rooms: 180
With a stay at Mercure Hotel Mannheim am Friedensplatz, you'll be centrally located in Mannheim, within a 15-minute drive of MIRAMAR and Hockenheim Racing Track. This upscale hotel is 12 mi (19.4 km) from Heidelberg Castle and 0.2 mi (0.4 km) from Technoseum Mannheim.

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Satisfy your appetite for lunch or dinner at Marketplace, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mannheim? This hotel has 300 square feet (28 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 180 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Mercure Hotel Mannheim am Friedensplatz?

Prices at Mercure Hotel Mannheim am Friedensplatz are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Mercure Hotel Mannheim am Friedensplatz?

The closest airport is Mannheim City Airport. It is 4.51km from the hotel and approximately a 9minutes journey by taxi.

What are the check-in and check-out times at Mercure Hotel Mannheim am Friedensplatz?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Mercure Hotel Mannheim am Friedensplatz provide airport transfer services?

No, the Mercure Hotel Mannheim am Friedensplatz doesn't provide airport transfer services.

What amenities and services does Mercure Hotel Mannheim am Friedensplatz have?

Mercure Hotel Mannheim am Friedensplatz has the following amenities and services: Pets allowed (additional fee), Parking, Indoor Swimming Pool.

Does Mercure Hotel Mannheim am Friedensplatz have a swimming pool?

Yes, Mercure Hotel Mannheim am Friedensplatz has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Mercure Hotel Mannheim am Friedensplatz have fitness amenities?

No, Mercure Hotel Mannheim am Friedensplatz doesn't have fitness amenities.

Does Mercure Hotel Mannheim am Friedensplatz provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Mercure Hotel Mannheim am Friedensplatz have non-smoking rooms?

Please view the hotel listing for details.

Does Mercure Hotel Mannheim am Friedensplatz provide breakfast?

Yes, Mercure Hotel Mannheim am Friedensplatz provides breakfast.

About This Property

Nearest AirportMannheim City Airport
Distance to Airport4.51KM
Nearest Train StationMannheim Hauptbahnhof
Distance to Train Station4.39KM
Average Price FromUSD114
Hotel Star Rating4