Hotels near Elstree & Borehamwood Railway Station, London

I stayed here in august for 2 nights as I got tickets to Strictly at Elstree studios, very conveniently placed and rooms were clean. When the house keeping came into the rooms to clean they had moved my hairdryer (£120 GHD Hairdryer) which was no issue as the room was spotless, beds were made and fresh towels were given. I left my hairdryer at the hotel and once I realised I phoned up the next day. After much confusion due to the receptionist not speaking amazing English I got told they would speak to house keeping and I would get a phone call within an hour… 2 hours later I phoned the hotel and got told they hadn’t had the opportunity to speak to house keeping and got told again I would receive a phone call… again no phone call. I phoned back the next day and got told I would receive a phone call that day, after an hour I got a call to say the head of housekeeping wasn’t in over the bank holiday and they would phone me in a few days. On the Monday I received a phone call to say that my hairdryer was there and that I could organise a courier for collection or come and pick it up myself. On Thursday I drove the 50 miles each way to go and pick up my hair dryer only to be told once I arrived that it was a mistake and they in fact did not have it. I was told they tried to phone me to inform me of this, however I was able to quickly shoot down that lie after going through my phone records and revealing no missed calls or voicemails from the hotel. I asked to speak to the manager, after being told many times that all procedures had been followed (which they clearly had not as if they had I would have my hairdryer back) I was left without my £120 hairdryer and had also done a 100 mile round trip for no reason as a member of staff could not call me to relay this information. I was able to tell the staff which room I was in and exactly where this hair dryer had been left and still nothing. The manager took my phone number and email and I was told that I would get reimbursement for the cost of fuel, my time and some sort of compensation due to what had happened (manager suggested a complementary stay). I have now waited a week to hear from the manager and have had nothing from them, meaning not only have I been left without a £120 hairdryer due to either theft or someone not cleaning a room properly, but have also wasted 4 hours of my day driving round the M25 and waiting for them to find out what happened (with still no answers) and the fuel it has taken to drive the 100+ miles to get there. Overall, the customer service at this hotel is shocking, no one seemed to have an idea what is going on and the lack of communication between staff is atrocious. I am hoping the manager who made these promises to me will see this review and get in touch regarding the above.

My stay here was great ,excellent service,good food at the restaurant all the staff acted accordingly,in special Beatrice handled our stay perfectly,managed all our requirements more than expected.At the bar and restaurant Catalina served us exceptionally!I truly recommend!

Nice small Cosy hotel. Great location for north London. Free parking. Reasonable prices for rooms compared to other hotels. Friendly helpful staff.

Yeah for such a nice hotel the friendly staff were amazing it was being felt like we were treated like being felt like we were treated like royalty we couldn't ask for a better set of staff and as for the the accommodation well Mike gorge it was just fantastic it was just fantastic 5 star 5 star better than 5 star better than some London hotels and considering it seems the area of Watford since the area of Watford we were most pleasantly surprised we would never ever have expected something so glamorous we would definitely be staying here again

attended a reunion fundraising weekend ball, and had an exceptional time at the Hilton. Location and space, especially parking were adequate. The Hotel staff very friendly and hospitable. definitely recommend this Hilton location

Hotel in main house much nicer than the garden rooms, only went to reception then upto the room, receptionist very welcoming. Not much else there no Gym etc. Overal good to stop in

Thank you

With a stay at Apple House Wembley in Edgware (Queensbury), you'll be within a 10-minute drive of Wembley Stadium and OVO Arena Wembley. This guesthouse is 8.7 mi (14 km) from Westfield London Shopping Centre and 8.7 mi (14 km) from Marble Arch.This guesthouse offers designated smoking areas.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 4 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and video-game consoles are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

We are currently staying at the hotel in room 11. When we arrived about 4pm we were told the room wasn’t yet ready as they’d been sent the wrong sheets for the beds(check in time is 3pm) so we dumped our luggage and went back down for a drink. We noted there was no soap or shower gel etc in the bathroom either and this was taken to the room. While having our drinks we were told it would be about 20 mins before they brought the right sheets but they had the wrong size did we want those on instead? We said no thanks we would wait the 20 mins for the right size. A few hours later we were in the room to bath and they sent someone up… with the wrong sheets. She went back down… and then came up with the wrong sized duvet covers. By this point my disabled daughter was getting upset and I’d about had enough. This had been going on for several hours now and no resolution. My daughter had been to equine therapy and if we didn’t have that again tomorrow I’d leave. I suddenly felt very upset at being treated this way. This is not what we have paid for. Really upset at the lack of caring and lack of service. I paid a lot for this room and with two of the three beds without the right sheets how can we be expected to stay like this? Have spoken to staff several times but apart from them promising sheets that don’t arrive no real resolution. Actually rather upset. I wouldn’t stay here again- no care for the guests.

With a stay at FLINT COTTAGE in Bushey, you'll be within a 10-minute drive of Warner Bros. Studio Tour London and Bhaktivedanta Manor. This bed & breakfast is 7.9 mi (12.6 km) from Wembley Stadium and 13.9 mi (22.4 km) from Westfield London Shopping Centre.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional features at this bed & breakfast include a picnic area and charcoal grills.Mingle with other guests at the complimentary reception, held daily. English breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.Featured amenities include laundry facilities, coffee/tea in a common area, and refrigerator in a common area.Make yourself at home in one of the 3 guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.