30 James Street

4 of us stayed the night, very convenient near the train station. We had a good stay will visit again.

Great location with pleasant and helpful staff. Good breakfast and comfortable beds.

The hotel is advertised as a spa hotel, the hotel does not have a swimming pool or sauna for guests. We contacted the hotel before arrival, this was confirmed. We wanted to cancel the hotel. The hotel confirmed that we would get a refund. we never got one. Basically impossible to get through to the reception. Very frustrating.

Was a lovely room with an amazing view and a gorg bath

Window panes missing panels, room drafty. Main staircase had water damage and buckets to collect water. Staff on the whole were friendly and apologised for the cold room, but didnt make extra arrangements

We stayed at 30 James street for a birthday stay. We had stayed previously a few years back and found our stay quite enjoyable at the time so thought we would head back. This time was very different. We had a broken window which meant the sound from the street was quite loud and the room was very cold. The main heating system seemed to be broken and the heater on the wall didn’t do much to warm it up. We were that cold at night that we ended up taking the quilt off the second bed and sleeping with 2 quilts. The bath had hairs in and when we came to shower, we noticed the towels had big brown and yellow unpleasant stains on. When we woke up in the morning, the bathroom smelt unbearable, like backed up drains. We chose not to shower in it because we couldn’t stand being in there with the foul smell. Luckily we were heading home so we could wash at home but if we were staying any additional nights we would have had to ask to change rooms. We barely slept because we were next door to room having a late night party. We couldn’t double lock the door at night because the door was missing this part of the lock, it was just a hole where the twist lock should have been. At breakfast, there was no milk around for tea and cereal. Staff were really helpful when needed, but the standard of the hotel really has gone downhill since our last stay. We definitely won’t be rushing back.

Perfect location. Hotel steeped in history. Wonderful receptionists who were so helpful, witty and friendly . Comfortable rooms with excellent facilities . Very clean .. except a few marks on the carpet. Value for money. Excellent breakfast .