Tangyuan214
April 22, 2023
The worst hotel to live in Guilin! The room was either left with hair or food crumbs. It took three room changes to get it done, and it took 40 minutes to get a new room cleaned. The result was that the room was half smaller than the previous one, and they said it was the same room type. The Wi-Fi didn’t work anymore, so I called someone to fix it, but there was no reply for more than half an hour, and I was asked to change the room. I went upstairs and downstairs to change the room card. It was really tiring to go back and forth for hours, and finally changed to my room It's just so-so, the kettle in the room still has green scale, please look at the picture, I haven't even heard an apology from the beginning to the end
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