Hotel Allende

Spent 4 nights here. Very quaint hotel. All the upstairs rooms had a balcony that had a view of the ocean. All the rooms had different pricing. Rooms 1 and 7 were next to the water pump that beeped sometimes. All the staff we encountered were very nice and spoke some English. Within walking distance of Cortez Marina and right across the street from the malecon.

We are writting this review although we couldn't spend the night in the hotel for some travel problems, Nevertheless, for us, as important as the hotel service, is the capability of fixing problems when they appear. And the response of this hotel was 10/10. We had booked one night at this hotel in the middle of our trip in Baja California. We had problems with the transportation means, and arrived around 10 pm. Surprisingly, the hotel was closed and there was no security or a bell to ring. We tried the phone number but nobody answered. We never thought that a HOTEL (not apartments or similar) didn't have any late arrival option, but the truth is that looking to the last page of the hotel conditions, it is written that check-in ends at 9 pm :( This is the bad part o the story. But, when we claimed, the response of the hotel was fast and efficient, understanding our frustation and returning the cost of the night to our credit card. And don't forget to check the check-in time schedule to avoid surprises