Twin Lotuses Grand Hotel

Because my husband works in Kunshan, I usually live in Kunshan for business trips. It is cost-effective. Children also come here during summer vacation. It is clean and refreshing and suitable for summer students. This hotel is good, cost-effective, and has free parking. The surrounding area is complete with food and drink, the rooms are good, clean and tidy, and the internet is very good. The most important thing is that the bed is very comfortable to sleep. As long as you come to Kunshan, you basically live here.

The front desk is very fierce, can't speak, is unprofessional, has no sense of service, and is very bad 👎🏻.

首先值得表揚的是酒店的設施基本上是完整的，酒店必備的都是有的，環境嘛也還好，室內不管室外事兒，服務態度的話可以給到滿分，可延遲退房和提前入住（與酒店告知），其次不足的有床被被套並不是特別的乾淨，上面有黑色的小碎毛，還有就是洗髮沐浴露是三十克的小罐罐，並不是很夠用，總體而言還是可以的

連住了三天 第一次來這裏 剛開始滿房後邊等了半個多小時沒有房間就免費升級大床房了 房間可以但是沒有無線網 無線網沒有信號不能用 其他的都挺不錯的 保潔阿姨也很有禮貌 枕頭很軟很喜歡😘

你能看見這邊有個台階嗎？沒有任何提醒標識，離店前告知酒店，回覆了一句不好意思；到了單位，才回電去醫院檢查一下，之前幹嘛去了？在店裡不講，人走了噓寒問暖來了，心寒了！

非❗常❗不❗滿❗意❗ 枕頭上全是污點 甚至還有破了的 窗户漏風 零下十度的天冷死 空調壞的 等了兩個小時一點沒有暖和 廁所有臭味 玻璃全是水漬 很臟 最後臟到我晚上定了其他酒店 壓根沒睡 第二天直接退房 不推薦❗

入住體驗非常不錯，窗户臨街，可以欣賞夜景，晚上偶爾有車流聲。第二天酒店還貼心的贈送了延遲退房服務，真的是太貼心了。

乾淨整潔，早餐很滿意

一般般勉勉強強可以住