Anonymous User
February 15, 2024
First, one star is given to the catering department staff. I bought the New Year’s Eve dinner three days in advance. On New Year’s Eve, I was told that there were no tables and I had to make a reservation in advance? ? ? Do I need to contact you after I finish my purchase? ? ? The waiter told me that I can use it on the first day of junior high school? ? ? Is your family’s first-grade meal called New Year’s Eve dinner? What did I buy? If your link is still there on New Year's Eve, why don't you inform your customers in advance? Don’t you know to inform customers about the table I purchased? Don’t you know that New Year’s Eve dinner is hard to decide? During the Spring Festival at your house, all advance reservations for guest rooms have been taken off the shelves, but the New Year’s Eve dinner has not been taken off the shelves. Why is this? Can you justify yourself? I **can't buy a room through group purchase, but I can get a New Year's Eve dinner through group purchase. Doesn't that mean there is one? Why not take it off the shelves? After communication, the manager of the catering department said that there was indeed no place, and said that the responsibility lies with me for not making a reservation in advance. I only know Taobao shopping. If the store is out of stock, it must be removed from the shelves or inform customers. If you don't contact me, let me know. If you remove products from the shelves and make customers mistakenly think that there is still space, what else can you say? ? Second, the sound insulation is very poor, and there is no difference between closing the windows and not closing them. Third, this is my first time staying in a hotel, and the sewer is still blocked. I was told that the hotel is too old. What does this have to do with me? Do I pay to sympathize with you? In short, the service attitude of the catering department is poor and the facilities are average. I will not come here again, so please avoid this pitfall. I am responsible for what I said above. There are pictures, call recordings, and windows comparison videos.
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