Guest User
August 16, 2023
I can't complain, the experience was extremely bad, and I was really angry. Under the sign of the predecessor of Sheraton, with a price of more than 600 yuan, it is indeed a guest house.
1. I stayed in the West Building and checked in. It was pretty good. I asked the guy at the front desk how to add a third breakfast. He was very friendly and said he would send it to us. I was very happy, but when I had breakfast the next day, I realized that the breakfast was really good. is particularly low. His hotel is a reception hotel for tour groups. It is full of tour groups, and it is packed with people! ! You can take a look at the number of tour buses in the photo (the kind that travel agencies use to stay in 5-star hotels for the entire trip), and wonder what the level is like. The breakfast was full of people, and the food was gone in an instant, and the food was not very good. If you are an individual guest, please go for breakfast after 7 o'clock. Before 7 o'clock, it is the peak time for tour groups to leave, so you can't get breakfast. Couldn't find a seat. I originally decided to book it because it was close to the scenic spot. Otherwise, at this price, I would have stayed at the Hilton Garden Inn! ! ! ! I later learned from the locals that this hotel had been closed since the Jiuzhaigou earthquake in 2017 and was taken over by "Taihe" a month ago, so it is understandable why it is so dilapidated.
2. The room we booked was given a piece of fruit, which was pretty good, but I don’t know if it was delivered early. We arrived at 10 o’clock in the evening and when we ate, we found that the watermelon was rancid.
3. Hygiene is extremely poor! ! ! ! It's particularly bad! ! ! Too bad to be speechless! ! ! Since the room is an old hotel, it can be seen that it has not been maintained at all. I guess they don't vacuum the carpet. There are clumps of hair, nails, and leftover longan shells from who knows which guest above. It's really disgusting, and it feels like it's getting dusty if I walk any faster.
4. The facilities and equipment are very old, even broken! ! It’s okay to just use an old bathtub like the one in the photo. I’m also convinced that the water in the bath is blocked. The faucet of the wash basin was also broken and had to be turned off twice before it could be turned off.
5. I went back to the hotel for a rest and found that they didn’t have freight elevators or staff elevators. They only used passenger elevators to transport linen and garbage. There was no intention of letting guests go first. I went downstairs to get a coffee and waited for 10 minutes for the elevator, and finally took out the food. The boy couldn't wait any longer and put the coffee in the lobby. Is this something a 5-star hotel can do?
I have stayed in many hotels, and I used to be a hotelier myself, so I am really speechless about a hotel like this. I stayed there for 2 days and was not disappointed at all. If you are like me and have requirements for accommodation, please stay away from this hotel. Maybe they don’t care about Ctrip reviews, because they basically deal with travel agencies.
Finally: bad review! ! !
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