Hotel Tulip House

No parking. Except for a ripp off for 15 euros a night. Tight parking with many accidents. Room clean. Ground floor room smell of mold, which we didnt take. Staff good.

I enjoyed my stay! Staff especially Serda were helpful.

Checked in after midnight (shuttle the hotel arranged wasn't there upon my arrival). Got shown my room. First impressions were it's a lot smaller than expected, but photos can be misleading and I was too tired to check. Next day I remembered to check my booking confirmation and I was supposed to have been given a double room, but had been given a single. As I'd already gotten ready for bed, I raised the issue the following day with the manager, who insisted that no matter what I booked, I am one person, so I get a single room. I raised the issue with ********** who wanted to phone me to make alternative arrangements, but my plan didn't cover me for turkiye, so we arranged to take the call from reception. Four times different ********** reps tried to speak with me, each time the manager and another member of staff refused to pass their calls to me. The manager knew he was being deliberately obstructive and had the audacity to raise his voice at me and tell me to be kind(!) He had by that stage offered to put me in the room I had actually paid for, ever so kind of him, for the remainder of my trip, however, he initially wanted more money to do that. He also told me I didn't need to speak to **********, as he had already told them I was accepting the room, which I had not. This man clearly has no respect for women. He refused to refund me the difference between the cost of the rooms, despite the fact he eventually conceded he was at fault. Waste of a whole day.Avoid at all costs