Guest User
October 9, 2023
I booked a hotel in Fengda after looking at it online. During the National Day holiday, there were more people. Let me talk about the check-in situation first. When we arrived at the hotel, we took our bags out of the car and went to the front desk to register. There were two employees at the front desk, and we arrived just in time. When a tour bus came, the tour guide took a lot of ID cards to register, so just wait. During this period, the front desk phone rang for a long time and neither of them went to answer it. When we registered, we were informed that the place where we were staying was at the entrance. I dragged my bags with me to find a place to stay, but I was told that there was no guide when I entered the door, so I found the room. Let me talk about the room. I didn’t look at the floor carefully, so I didn’t know the few long hairs in the basin. I was going to call the front desk to ask about the password for the wireless network. I called the switchboard but no one answered. I thought about how the phone rang when I was at the front desk and no one answered. I also called the guest room center but no one answered. I was convinced. Service. The guide contains calligraphy left by a previous guest. Let’s talk about breakfast. The breakfast coupon states that we can only eat at 7 o’clock in the morning. We just waited and went to the restaurant. When we arrived at 6:40, there were already many people dining at the door of the restaurant. Did you inform everyone that they can come in advance to dine? They are all going to climb Mount Huangshan, so they should be early. The hotel environment is worth mentioning, it is so beautiful. But the check-in experience was not very good, that's my personal opinion.
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