Anonymous User
October 4, 2023
I booked an executive room, but it was a big mistake, or the whole hotel was a mistake.
1. The executive room was built later, and there was no elevator. I had to carry my luggage upstairs. The front desk just told me to go in this direction, and didn't remind me that there was no elevator. I searched for a long time but couldn't find the elevator. While I was wandering, a waiter pointed me in the opposite direction. I went there, and there was room 205, but I couldn't open it. I thought the front desk didn't prepare the room card, so I asked the waiter next to me. He told me that this was not the executive room 205, and took me down, but I was sent to the waiter who pointed me here at the beginning, and said: Ah, you are not going to the ordinary room, and you didn't say it. . . .
2. After entering the room, I wanted to take a rest, but the speakers in the corridor outside were playing music loudly. It was good for National Day and it was also singing the motherland, but you have to understand that this is not a square, not a party, but a hotel. I called the front desk to complain, and they turned it down, but it started playing again at 7 o'clock the next morning. I was too lazy to complain.
3. There is a refrigerator in the room. I bought some things that needed to be refrigerated when I came back at night. When I opened the refrigerator, it didn't work at all. I called the waiter and he told me that it was broken and asked me to put the things in their kitchen. If I needed them at night, I could call the front desk to send them. The reason was that the room was full. After I refused, they quickly moved a new refrigerator. I don’t know if it was really full or they were just too lazy to do it.
4. After staying for 2 days, the toilet was blocked twice, and the front desk seemed to know that the drainage in this room was not good. When the waiter came to clear it, I just came back, and the used leather brush was directly placed on the floor of the room. . . [Crazy]
5. The water for the shower was neither hot nor small, which was far worse than that of the standard room.
To sum up, the first impression of the hotel is that the environment is very good, but then nothing else. There is no sense of service at all. If you want a quick room, it would be ok, but the key is that it is called an executive room... That's all.
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