93 Banyan Drive, Hilo, Hawaii, 96720, United States
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In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.Show More
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Last booked 5 hrs ago
4/5Very Good·Great Location
Close to the sea, beautiful scenery, and a small golf course
Accessible Queen Room with Roll In Shower Ocean Front
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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7
Corner Ocean Front King Room(Balcony)
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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4
One Bedroom King Suite With Soaker Tub
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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3
Oversized Two King Kamehameha Two Bedroom Suite
2 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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7
Junior Ocean Front King Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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5
King Room with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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3
Accessible King Room with Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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5
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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6
King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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5
Accessible King Room with Tub Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
7
King Room with Lanai and Oceanfront
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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4
Accessible Queen Room with Tub Ocean Front
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
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Guest Reviews(40)
4/5
Very Good
Verified Reviews
Cleanliness3.9
Amenities3.9
Location4.2
Service4
AI Summary
An AI-summarized snapshot of real guest reviews
The property is praised for its convenient location near the airport, dining, shopping, and beaches, alongside Volcano National Park, scenic views, and tranquil surroundings. The staff is noted for being friendly, professional, and responsive, enhancing guest experiences.
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Helpful
Not Helpful
Guest User
October 27, 2023
The Restaurant doesn't have special menu, just expensive. But, the scenery is pretty good. The pool is used only by kids. So, we wanted to use it, but we didn't. And, I felt it's for adults who drink alcohol. So I don't recommend young adults.
Raymond Moy
March 27, 2023
Loved the service they have there especially the 24h valet parking they offer. The first room I got was not really well as it feels very dusty, but they were very quick and offered a new room for me. I wanted a balcony and upgraded myself to it. One issue is the minor noise of some kind of engine at night especially when it’s quiet in the room. Definitely will be back to this hotel.
Guest User
February 20, 2024
Not good experience at all.
Desiree
December 31, 2022
The service was very terrible when I looked on my checking paper it said balance I pay at the hotel is $46.00.But it was a different story when I checked in they told me I would have to put $100.00 deposit which I didn’t even get back my deposit.They double charge me 46.00 twice.This is one hotel the bed was dirty look like the bed wasn’t even made.The carpet was very dirty.No nice scenery.I will never recommend anyone to go to this hotel.They make it look amazing in the pictures but it’s not what you see on the pictures.
Guest User
July 29, 2022
Stayed only the one night. Decent room size, basic room amenities, valet parking onsite. The air conditioning was too loud to have on overnight. Overall a pleasant stay.
Guest User
May 22, 2022
Paint from the walls peeled off, service was so so, difficult to get the welcome drink as bartender was over stretched, many light flies where there during our stay unfortunately.
He
November 29, 2021
Double charged my room fee, the limited services. Would not recommend at all. Front desk receptionist not very friendly and not at all want to help out.
Guest User
October 5, 2022
So many ants in the room
Guest User
June 8, 2022
very clean
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age
Fee
Children
US$30.00 per person per night
Breakfast
TypeWestern, American
StyleSet menu
Age
Fee
Adult
US$20.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
3.9/5
Health & safety measures
Hand sanitizers available in common areas
Food & Drink Precautions
Food delivered are securely packaged
Property Description
Opened: 2016
Renovated: 2016
Number of Rooms: 486
In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This 4-star hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Executive Lounge
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Café
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Grand Naniloa Hotel, a Doubletree by Hilton?
Prices at Grand Naniloa Hotel, a Doubletree by Hilton are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Grand Naniloa Hotel, a Doubletree by Hilton?
The closest airport is Hilo International Airport. It is 3.8 km from the hotel and approximately a 8minutes journey by taxi.
What are the check-in and check-out times at Grand Naniloa Hotel, a Doubletree by Hilton?
The check-in time is after 16:00 and the check-out time is before 11:00.
Does Grand Naniloa Hotel, a Doubletree by Hilton provide airport transfer services?
No, the Grand Naniloa Hotel, a Doubletree by Hilton doesn't provide airport transfer services.
What amenities and services does Grand Naniloa Hotel, a Doubletree by Hilton have?
Grand Naniloa Hotel, a Doubletree by Hilton has the following amenities and services: Outdoor Swimming Pool, Golf Course, Diving.
Does Grand Naniloa Hotel, a Doubletree by Hilton have a swimming pool?
Yes, Grand Naniloa Hotel, a Doubletree by Hilton has a pool. Pool type: Outdoor Swimming Pool.
Does Grand Naniloa Hotel, a Doubletree by Hilton have fitness amenities?
Yes, Grand Naniloa Hotel, a Doubletree by Hilton has fitness amenities.
Does Grand Naniloa Hotel, a Doubletree by Hilton provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Grand Naniloa Hotel, a Doubletree by Hilton have non-smoking rooms?
Yes, Grand Naniloa Hotel, a Doubletree by Hilton has non-smoking rooms. Please view the hotel listing for details.
Does Grand Naniloa Hotel, a Doubletree by Hilton provide breakfast?
Yes, Grand Naniloa Hotel, a Doubletree by Hilton provides breakfast.