TGM Hotel

As expected of Harbin, the lady at the front desk, Yu Kexin, was very welcoming. When I arrived at the store, I was upgraded to a room with a window. I was given a buckwheat pillow as a gift if I couldn't sleep on soft pillows! He introduced me to the surrounding facilities and attractions. The hotel also has a laundry room and a gym. It is really complete. I will continue to choose this place for business trips in the future, haha.

The room is quite large, and the Dragon Tower is nearby. The transportation is convenient. There is a gym and laundry room in the hotel, which can be used for free. Xiao Zou and Manager Chang at the front desk are very attentive. I will come to Harbin again if I have the opportunity!

During this year's hot Spring Festival in Harbin, the price of this hotel's entry-level rooms is very affordable, the location is good and it's not expensive to take a taxi anywhere, and the decoration quality can barely reach a five-star level. However, the windowless special room type was too hot, and it was useless to turn off the air conditioner. It was over 30 degrees Celsius indoors, and there was no air conditioning. The children were sweating from the heat when they fell asleep on the first night. The front desk on duty that night agreed to apply with the leader to upgrade the room type or change it. The room was not comfortable after I asked for an electric fan, but I could still sleep. The next day, I didn’t receive any inquiries from the hotel about whether I needed to upgrade or change rooms. In fact, I didn’t plan to change rooms. After all, I moved around in one night. It's troublesome, but the hotel's careless work attitude is a bit disappointing. It's not easy for the service staff during the Chinese New Year, so I'd better give it a good review.

The location is very good, very close to the Dragon Tower. I booked a temporary hotel this time for business. The hotel is very clean and the room is very spacious. The front desk staff is very enthusiastic. I will choose here again next time I have the opportunity.

In this cold winter, the room is very warm and elegant, well cleaned and very comfortable to live in! I didn't have high expectations for this hotel, but the reality was that I felt right at home!

The location of the hotel is very average, with nothing around. The price is cheaper than other five-star hotels, but you have to take a taxi when you go out and come back, which is not cost-effective in terms of time and cost. The key point is that the conditions of this hotel are very average, barely even meeting the four-star standard. I wonder why Ctrip strongly recommends it among the five-star black diamonds? The lobby is empty. Except for the front desk and security guards, there are no other lobby managers to greet guests. There is not even the ginger tea hot tea that is advertised everywhere. It is deserted. I went to the front desk to ask for hot water and said there was no hot water. I had to go out to the restaurant in another door to pick it up. , Wuyu asked you don’t drink hot water? Cai reluctantly went to another closed room to get a glass of water; the floor in the lobby was helplessly dirty, and no one cleaned it several times in and out; Harbin said it was cold outside but the room could be warmed up, and the air conditioner was raised to 30 degrees and it was still cold, so she called the waiter He immediately said it was cold and sent an electric heater. The hotel found out that there was air leakage in the room and the temperature was too cold. So he paid extra to get a family room. The result was that the single bed was right next to the window. It was cold and the electric heater was on the other side. The temperature was high and the temperature was high. Go to the Ice and Snow World. I didn’t catch a cold, but I was frozen in this hotel! Please Ctrip understand the situation and cancel this hotel from the five-star recommendation as soon as possible. It cannot even guarantee the most basic warmth. The only clothes clips are broken. It is a fool!

I am very satisfied with my stay, hahahahaha, the hotel environment is very good, I did not expect the price/performance ratio to be so high, the environment is very good, and the overall service is also good. I would like to highlight Fairy and Flora for their patience in answering my questions. First This is my first time in Harbin and I have experienced the unique hospitality of Northeastern people. I will come again if I have the opportunity. I highly recommend it.

The location is easy to find, just near the Dragon Tower. Manager Chang at the front desk has a really good service attitude, helping to find a parking space and enthusiastically recommending places to visit and eat. The room attendants are also very nice. The rooms are clean and comfortable. I will choose here again next time I come to Harbin.

The hotel environment is quite good, the self-service laundry room and the gym are free to use. Xiao Zou at the front desk has a very good service attitude and even upgraded my room for free. It was a very pleasant stay!