Explore Guest Reviews of Hotels in Hanoi

Novotel Hanoi Thai Ha
4.4/568 Reviews
I checked into the Hotel on 21st June for a 4 night stay. Right from the poor “Check-In” experience one could get a feeling that something was amiss... I had multiple “sub-standard” experiences in this relatively new property. To highlight a few.. • On the 1st night, I ordered for a Vietnamese Grilled Fish (Medium rear), but what I received was a “Well done”, over cooked, almost fried fish. There were almost no attendants at the only restaurant at the hotel at 10:30pm. • On the 3rd day at despite the restaurant being empty at breakfast, all the salad bar servings were empty at 9:45am. There was not adequate bread in the bread baskets. When I pointed to the restaurant manager that the breakfast buffet is available until 10:30am, I was told that the serving bowls are empty as the team was all busy preparing for a 500 pax lunch later in the day (24th June)…..honestly not sure this was an acceptable answer. • On the 3rd evening at 10:15 pm, when I tried to utilize my complementary welcome drink at the bar, I was told the bar attendant was not available and the drink cannot be served. • Despite requests for coffee sachets to be placed in the room during daily housekeeping service, the same were never placed. However, had to personally make a call for the same every day. • There was no Iron and Ironing board in the room. • The hand sanitizers installed in the elevators were empty and not operational. • The air-conditioning in the lobby never seemed to work. Despite repeated requests to meet with the GM, it was only on the 3rd day was I told that the GM is not available for the week as he is on an official trip. Ironically the Rooms duty manager (2nd in charge after the GM) was also not available. Would not recommend this property for a stay.
Novotel Suites Hanoi
4.5/546 Reviews
Stayed here 2 nights in a Deluxe Room and I was amazed by the grand view to the city, and by the offered services. The room was super spacious with fully equipped kitchen and fridge. Breakfast was so nice and fresh. The light meal on the 17th floor in the late afternoon and evening was absolutely fantastic. My compliments to Lap, the manager of the 17th-floor restaurant (my apology if I wrongly remember his name), for his warm hospitality. Certainly the best of the best!

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More about Novotel, Hanoi

Planning a trip to Hanoi? New and popular hotels in Hanoi recommended by Trip.com. You can stay 3-5 days at hotels in Hanoi without running out of things to do. While traveling to Vietnam, Hanoi is one of the most popular destinations.

Every day, travelers worldwide arrive at Noi Bai International Airport to start their vacations and business trips in Hanoi. It's easy to reach Hanoi. The city can be reached by plane, train, and car.

There are 1387 hotels in Hanoi on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Hanoi, there are likely good options at a nightly budget of just 36 USD. There are 30 five-star hotels in Hanoi at an average price of 129 USD per night. There are 85 four-star hotels in Hanoi at an average price of 72 USD per night. There are 495 three-star hotels in Hanoi at an average price of 36 USD per night. There are 236 two-star hotels in Hanoi at an average price of 18 USD per night. As a popular tourist city, Hanoi has many renowned chain hotels. In Hanoi, chain hotels such as Sofitel are one of the top choices among travelers. If the comfort level of your trip is important, there are many choices in Hanoi, such as hotels under the Sofitel brand. A popular hotel in Hanoi, Fortuna Hotel Hanoi is also one of the highest rated. Nikko Hotel Hanoi is also one of the most frequently chosen hotels.

In the city center of Hanoi, you'll have easy access to Cultural Friendship Palace (Cung Van Hoa Huu Nghi), 36 Pho Phuong, Hoan Kiem Lake. For short trips in Hanoi, Ba Vi National Park, Duong Lam Ancient Village, Perfume Pagoda are all good options. The most popular attractions for tourists in Hanoi are Hanoi Opera House, Hanoi West Lake. Upon departure, you can head to popular commercial areas like Grand Plaza, Royal City, Tong Chun Market to buy souvenirs or travel accessories.

Average Temperature

• January to March: 19.4°C during the day, 16.87°C at night

• April to June: 28.73°C during the day, 25.47°C at night

• July to September: 30.3°C during the day, 27.1°C at night

• October to December: 23.54°C during the day, 20.23°C at night

Average seasonal Rainfall

• Spring: 29.53 cm

• Summer: 172.83 cm

• Autumn: 290.53 cm

• Winter: 65.83 cm

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