Explore Guest Reviews of Hotels in Hakone

Fujiya Hotel
4.7/570 Reviews
Kowakidani/Miyanoshita
This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!
Hakone Yunohana Prince Hotel
4/551 Reviews
Kowakidani/Miyanoshita
There is a description that it is a cloudy hot spring of Yunohana, so I went to the hot spring. Only the open-air bath was a hot spring. The open-air bath is small and the depth of the hot water is too shallow to 20 cm? It was only about half of the calf, and it was like a baby pool. It seems that the people around me also made a complaint, and they filled me with hot water in the morning, but this time it was not cloudy water, but transparent and just added hot water. Where is the cloudy water around me? Yunohana? I was complaining. The people at the front desk were not very friendly and I was too disappointed because the price was high in Hakone. Like other reviews, the amount of Yunohana kaiseki was small and unsatisfactory, but the almond tofu was very delicious. Also, the correspondence of the customer service staff who carried the food was great. However, I thought I would refrain from going in the future because the hot springs were bad.
Harriway Onsen Hotel Hakone
4.1/512 Reviews
Kowakidani/Miyanoshita
Due to the small number of guest rooms, we were able to use the facility as if it were reserved for us. There is also billiards, so you can enjoy playing after taking a bath, and there are massage chairs, so you can relax. In addition, we will pick you up from Ohiradai station / bus stop, so access is very good. (Although it is a little far from the hot spring village) It was very well cleaned and I was able to spend a comfortable time, but unfortunately the shoji screens in the room where I stayed were torn in several places and the closet had stains, so I gave it a cleanliness level of 4. I'll enjoy having this.
Kinokuniya Ryokan
4.1/57 Reviews
Kowakidani/Miyanoshita
During the holiday season, the price is a little expensive, but it is worth the money. This is a typical Japanese-style inn, with tatami and family hot spring rentals, which can only be reserved after check-in. Breakfast is a Japanese buffet, the type is OK, it is over at 9 o'clock, you need to go early.
Hakone Yutowa
4.7/593 Reviews
Kowakidani/Miyanoshita
We got this very large suite that was in the CONDO complex. It is outside of the main building but there are walkways in the back that allow transverse with the key. That said, it was incredibly comfortable. The beds were plush and comfy. Spring bath was soothing. The suite was HUGE!! There was a large sitting area as well as a patio. The entire place never felt crowded even though people were always checking in. I did not see anyone the entire time while walking around except during mealtime and the dessert hour. We signed up for both dinner and breakfast because we weren’t too keen on looking for a restaurant. It was the best decision because the food was very fresh and varied (although focused on Japanese more). It was buffet style with an extra personalized item that you get to order. Dessert was generous and there was a small bar to mix one’s own drinks. Afterwards, there is a dessert-beer-coffee bar that was just wonderful. It was like a mixer. The onsen was nice. We ended up doing only the private onsen and it was available both times. We also had the bath in the suite. Everything felt super clean and immaculate. The hosts and reception personnel were nice and friendly throughout. Check-in and check-out was quick and seamless. It is about 5 minutes’ walk from the GORA train station. There are lots of bus in the main street downstairs.
Musashino Bekkan Hakone
4.6/5104 Reviews
Kowakidani/Miyanoshita
Had a large Japanese style room on the fifth floor. The place is characterful and the onsens feel original and charming. Being in our 60's futons and dining on the floor was probably not the best choice. There is no restaurant or bar so you dine in your room. There are a lot of courses, maybe 10, for both breakfast and dinner served in batches of about 3 at a time. We really enjoyed dinner the first night but less so the second - there is no choice so the individual dishes are to your taste or not. We didn't enjoy breakfast which is more like a small meal and not to our taste. The building is up on the side of a hill and the whole area in very hilly so not easily walkable. We had a car and went on the cablecar up to the lake.

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Local Travel Info

Number of hotels686
Number of Reviews 6,480
Lowest PriceUS$40
Highest PriceUS$2,696
Average Price(Weekday Night)US$411
Average Price(Weekend Night)US$468

Hakone Kowakidani/Miyanoshita Hotel Guide

On Trip.com, it's easy to search for hotels in Hakone. Book your hotel on Trip.com for an amazing travel experience. While traveling to Japan, Hakone is one of the most popular destinations. You can stay 3-5 days at hotels in Hakone without running out of things to do.

Hakone does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Trip.com offers discounts of up to 20% on 170 boutique hotels in Hakone. Hakone has high quality and low-priced hotels. You can spend one night at a nice hotel for only 239 USD. There are 10 five-star hotels in Hakone at an average price of 450 USD per night. There are 56 four-star hotels in Hakone at an average price of 311 USD per night. There are 69 three-star hotels in Hakone at an average price of 204 USD per night. There are 28 two-star hotels in Hakone at an average price of 137 USD per night. Hakone has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Hyatt Regency can choose a hotel under its name. In Hakone, there are hotels under the Hyatt Regency brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Hyatt Regency. A popular hotel in Hakone, Hakone Kowakien Ten-YU is also one of the highest rated. If you're still unsure, Trip.com recommends Hakone Ashinoko Hanaori.

There are quite a few famous attractions in downtown Hakone, such as Hakone History Museum, Hakone-yumoto-eki, Hakone Yumoto-onsen Hot Spring. You can choose attractions in Hakone that are perfect for a weekend getaway, such as Kuzuryu Shrine, Hakone National Park, Togendai Station. The most popular attractions for tourists in Hakone are Sengokuhara, Owaku-dani Valley, Kowakudani Hot Spring.

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