Guest User
August 16, 2021
I check in on 16 Aug around 2:00pm,as i was travelling with my father for medical reason, Firstly,we waited at the reception for around 15 minutes as there was no one there as the front desk executive was on lunch , Secondly ,we were taken to our room where we again waited for around 5mint as the helper was gone to bring the keys,after that we entered the room it was not in good condition there was a bad smell and there were seepage on the ceilings ,the bedsheet and linens were dirty eith blood stains god knows,after that we decided to watch tv it was also not working ,so we asked him to change the room but he refused,so we checked out around 3:00 pm and no money was refunded to us.as iam from the tourism industry as student ,i felt very bad about the service ,when we checked out no one even came we just kept the key on the counter and left ,worst hotel in guwahati,Its license should be cancelled IT DONT EVEN DESERVE ONE STAR The employees were soo rude