We arrived mid afternoon and were greeted by Linds, who believe is the new manager/host. Very friendly, walked me to my room, showed me how everything operated, offered milk for our morning coffee. Room was EXCEPTIONAL. I had booked one with a spa bath after our day of hiking and that thing was huge, fitted two easily ! Beautiful and clean, lovely furnishings, really a five star experience. Linds was also kind enough to run us into town as he was heading that way and gave us a quick tour before dropping us off at our destination, Monteith Brewery. Honestly can't say enough good things about this place, was the nicest place we stayed on our tour of South Island. Would highly recommend.