Guest User
August 16, 2023
Good news - room was quiet because we were at the very end of a hallway. Bad news - AC was not working of 4th floor, only 1 elevator in entire building, no king size beds in any rooms, front door is a single door, breakfast was out of coffee, milk and fresh fruit, could not find any ice makers, had to pay $10/night to park in the lot shared with a Marriot Courtyard (??). Spent most of our time using stairs for 3 flights as elevator was continuously busy. Marriot eliminated the Residence Inn free cocktails and weekday dinner get togethers after Covid-19. This was one of the reasons Residence Inns were popular. This major perk is gone and the room prices have increased. The TV in the lobby was not working. Again, as Gold Elite members, the benefits we earned were denied to us. Bottled water - nope. Room upgrades - nope. This stay likely pushed us to go with a competitor's membership club. Marriot Bonvoy seems to have cheapened. Sad.