Guest User
January 31, 2023
Writing this review on day 2 of 3. Beautiful ornamental bath cannot be used due to almost no water pressure. By the time 10cm of water is inside bath, the luke warm water coming out of spout, is cold. Phoned reception, guy came, looked at the bath, told me I am not the first to report the problem, left...and thats it...problem not resolved. Furnature on balcony overlooking the beautiful golf estate and sea, full of bird droppings, rendering the balcony furnature useless. Also, stained carpets. I can live with the dated wall paper peeling off the walls, requiring capex. However bad housekeeping like stained carpets and lacking basic maintenance, that mostly only require good mamagement and man hours, is not on. Also wanted to take a jogg in the morning along the vehicle road leading to golf club, but not allowed to. Can understand that this is not allowed on the golf course. Wanted to take a walk to the whale deck watchout point, also not allowed to. Have to take the shuttle. Previous visit we had complimentary decent coffee, wine, snacks in the longe area of our floor, no luck this time round. Also no pod coffee machine in our room as per previous visit 2019. The dish of our choise at restaurant could not be served, due to some ingredient out of stock. All these small things adds up. Yes, covid happened, things changed and we all have to find ways to save. We reserved 3 rooms for our family of 6 at R1800 per room / night for three nights. Total R16200. We believe that we could possibly do better with this amount next time, somewhere else.