Quality Suites University
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in El Paso
Quality Suites University
Health Protected
949 Sunland Park Dr, El Paso, Texas, 79922, United States
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With a stay at Quality Suites University, you'll be centrally located in El Paso, a 2-minute drive from Sunland Park Mall and 15 minutes from Fort Bliss. This hotel is 14.3 mi (23.1 km) from American Consulate and 7.6 mi (12.3 km) from Paso del Norte International Bridge.Show More
We Price Match
2.9/5Cleanliness: 2.9
All 100 Reviews
Amenities
Public ParkingFree24-Hour Front DeskWake-up CallWi-Fi in Public AreasFree
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Surroundings
Airport: El Paso International Airport
(26.9 km)
Landmarks: Western Playland
(1.6 km)
Landmarks: Cinemark West El Paso XD and ScreenX
(2.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Suite, 1 King Bed with Sofa Bed, Non Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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12
Suite Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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6
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
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6
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
Towel
In-room Wi-Fi
Bedding: Blanket Or Quilt
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5
Queen Room-Accessible
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Towel
In-room Wi-Fi
Bedding: Blanket Or Quilt
Check Availability
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Guest Reviews(100)
2.9/5
Verified Reviews- Cleanliness2.9
- Amenities2.9
- Location2.9
- Service2.9
Maricruz
January 22, 2024
The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Mario
January 21, 2024
Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Nicole
January 15, 2024
There were burn holes in the sheets. A loud party down the hall. We didn’t stay for breakfast because we were so disappointed. I want my money back. What a waste!!!!
Sonia
January 3, 2024
We arrived circa 11PM, the reception door wouldnt open, altough there were people inside, so I open manually the door, there was no one in the front desk and at least 4 people waiting, after 5 minutes the front desk man arrived and turned on the automatic door, turns out he was smoking outside.
after checking in, we tried to go to the second floor but the elevator was not working, I told the front desk but they did nothing, not even go and confirm it.
so we had to go all the way to the end of the corridor to use the stairs with lots of baggage and 2 kids who were asleep.
and the worst thing... after entering the room we started unpacking and getting ready to bed, so I open the sofa bed and it was dirty, a mess and there even was a dirty sock on the top, so we couldnt even use it to sleep and had to fit ourselves in just the 2 beds...
I wouldnt recommend this hotel to anyone, not even cuz of the price o location, the service and cleannsiness was awful.
Arnold
January 2, 2024
The front desk staff was accomodating, upon checking in to our room we open the door and the room was never cleaned so we got moved another room.
The restroom was very dirty, the shower and tub was moldy. Asked for another room nothing was available besides a smaller room so just ****** it up for the night stay.
Mariah
January 2, 2024
This place was very broken down, smoke detector in our room was missing, the security lock was broken. The floor was dirty and got our socks black. The tub was dirty and black. The sheets were dirty and stained and we didn’t even get blankets. They didn’t have enough towels to give us either nor did we have hand towels or floor towels. The young lady in the front was very rude and not helpful.
Anthony
December 31, 2023
The room wasn't clean and the ac unit didn't work properly. The elevator went during our stay as well.
Robert
December 29, 2023
this staff is amazing.the hotel itself was horrific. the indoor pool would be opened and closed. should have remained closed there was a film on top of the water with brown fuzzy stuff along the bottom. one staff member advised us it was not safe. that they wouldn’t get in it. health department needs to check out that pool. no laundry for guests as advertised
in the room the bed frames are sticking out so prepare to either bruise, scratch or cut your shines and feet. the couch was stained. the shower floor has mildew. shower curtains moldy we found a nice hairball in the bathroom as well. not to mention the big bubbles above the shower from the room upstairs. carpets are scary as well.
i feel so bad for those employees busting their butts to help their guests the best they can with the conditions of the building itself. whoever owns this ought to compensate that staff. then be held accountable for the condition inside.
Verified traveler
December 27, 2023
I do not recommend this hotel to anyone. We first caled ahead asking if we could check in early, we were told by the front desk that we could, so when we arrived we were turned away stating that they could not allow early check in. Once we finally checked in the hotel room was dirty, the shower was full of mold that we could not even use. We told the front desk and asked to be switched rooms, but then we had to wait several hours before we could move to a different room. The sheets and blankets had burn or cigarette marks on them despite it being a non-smoking room. When looking for a hotel we were looking for an indoor pool so the kids could enjoy themselves for a bit, we had also called ahead to find out if the pool would be open and available, but after checking in and having trouble with the room we later found out that the pool was closed and not able to be in use.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 2.9/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 9
With a stay at Quality Suites University, you'll be centrally located in El Paso, a 2-minute drive from Sunland Park Mall and 15 minutes from Fort Bliss. This hotel is 14.3 mi (23.1 km) from American Consulate and 7.6 mi (12.3 km) from Paso del Norte International Bridge.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Wake-up Call
Wi-Fi in Public AreasFree
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