Regency Inn and Suites
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Eau Claire

Regency Inn and Suites

1828 S Hastings Way, Eau Claire, Wisconsin, United States
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When you stay at Regency Inn And Suites in Eau Claire, you'll be in the business district, within a 5-minute drive of University of Wisconsin-Eau Claire and Schlegelmilch-McDaniel House. This hotel is 1.9 mi (3 km) from Antique Emporium and 1.9 mi (3.1 km) from Children’s Museum of Eau Claire.Show More
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hotel overview picture
2.4/5Cleanliness: 2.4
All 41 Reviews
Amenities
All Amenities
Surroundings
Airport: Chippewa Valley Regional Airport
(7.8km)
Landmarks: Micon Cinema Eau Claire
(1.7km)
Landmarks: Owen Park
(2.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Double Room with Pool View 2 Double bed

Double Room with Pool View 2 Double bed

2 Double bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
King Suite with Spa Bath
3

King Suite with Spa Bath

1 King bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
Double Room with Pool View
1

Double Room with Pool View

2 Double bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
Triple Room with Pool View

Triple Room with Pool View

2 King bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
Single Room
3

Single Room

Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
Double Room with Extra Bed
1

Double Room with Extra Bed

2 Queen bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
Double Room - Disability Access
1

Double Room - Disability Access

2 Double bed
Non-smoking
Daily Housekeeping
Room Amenities
Check Availability
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Guest Reviews(41)

2.4/5
Verified Reviews
  • Cleanliness2.4
  • Amenities2.4
  • Location2.4
  • Service2.4
Linda
December 18, 2023
Run down. No toilet paper in the room. Missing light bulbs. Pool and hot tub were nonfunctional and looked like it had been that way for a long time. No breakfast. Electric sockets hanging out from walls. Water didn’t drain from tub…the entire place smelled of smoke…I could go on. Do not be deceived by outdated pictures.
Dean
December 16, 2023
The pool had algae in it. There was seamen on the sheets There were cigarette burn holes on the sheets & floor. I walked out & found a better place. Unfortunately I can’t get a refund. I recommend ******* drop this place
Ashton
December 7, 2023
Tweaker hub, beware and stay out. Rooms are not clean, cigarette burns in furniture and to many chemicals used on everything. This place was supposed to be condemned two months before we stayed. I can’t believe we payed almost $70 for this dump to only walk out 5 minutes in. DO NOT STAY HERE
Guest User
December 20, 2022
Wow! We should have read the many, many one-star reviews, but that's on us. This is the worst experience we have ever had in a hotel. We will likely never stay at a Regency Inn ever again because of the lack of standards that they have, or don't have. I don't even know how they could get a legal occupancy permit to run this hotel as is. We reserved the room online while driving at night toward Eau Claire. Two queen beds, continental breakfast - a quick in and out for a place to stay. We figured since we only needed a place to sleep for the night, a lower priced hotel would be fine. It's better than camping. Except in this case, maybe not! Arriving at 9:30pm, we were told that they didn't think there were any rooms available for us, despite our reservation. Weird, there were only about 10 cars in the parking lot which could easily accommodate 75 or more. But scrolling through the info on her computer, she did find a room for us. It was on the 1st floor, accessed by walking through the indoor pool area (no outside access). Works fine for us. We just needed a place to sleep while passing through Eau Claire. What happened next was an amazing combination of troubling issues. 1. The pool was permanently closed. The large enclosed pool area was completely deserted. No biggie, we just need to sleep. 2. There was a billiard table right outside our door, maybe 30 feet away. The glass that the balls are stored behind before putting in your quarters was missing, so free billiards all night, no money needed (more about that in a bit). 3. There was a small drink table just a few feet from the door to our room that had a small pile of disassembled electronic doorknob/lockset parts, as if someone had been working on the parts but didn't put it back together. 4. The gal at the front desk mentioned that we could park on the side if desired and enter through the side door until 10pm, when that door is locked. We looked at that exterior side door - there wasn't even on a lock on it. In fact there wasn't even a doorknob - just a hole where it was supposed to be. There was another pile of lockset pieces in the corner of the hall, presumably for that door. 5. The veneer on the door in our room had the bottom 6 inches or so missing; it had been peeled off. 7. The swivel lock to lock the door from the inside was missing; you could see the holes where it used to be. 8. Two double beds, not two queens as advertised. 9. The pole in the doorless closet space was gone; no place to hang your clothes. 10. The bedspreads were really gross, with a 2 inch hole burned through one of them. 11. Both beds had dirty sheets. I think they were washed, but permanently soiled, gray in places that used to be white. 12. The towels in the bathroom looked like mechanic's used shop towels - one would not be able to wash the black out of those white towels. 13. The pillow had numerous blue ink spots the size of nickels and quarters on it. 14. We were informed t
Wayne
December 28, 2021
Check-in Hostess was mumbling, the room we reserved was no longer available, the room next to the pool was noisy all night long! No cups in the room, shelves were falling off the wall, no coat hangers, holes in the draywall. Check in lady said it is for sale and you should have seen before. Trailer with soiled mattresses right by the front door.
Regena
November 15, 2021
This place needs to be shut down as a hotel or motel open to the public. It should be used for just homeless population or people with addiction problems. It did not seem like a clean environment in any space of the building or room and it seemed very unsafe. It was so terrible that we immediately left and while out I reserved a different hotel room. We return to grab our things and leave. Not even enough time to take pictures of the deplorable conditions
Guest User
November 14, 2021
The woman at the front desk was nice enough,however announced our room number out loud several times. I had a bad feeling from the moment I went in but ignored it. The room looked mostly ok but the floor was sticky,beer in the fridge,security bolt broken,curtains didn't fully close..used toilet paper in the toilet and when I tried to flush it almost overflowed. It was easy to get a refund and we quickly left with a drunk man saying "hey girlie,girlie". Avoid this place. It felt unsafe and creepy.
scott
October 25, 2021
Place is filthy, bed not changed between guests. Bathroom not cleaned. Windows and mirrors filthy. Hvac, heater boards and water fountain metal is rusted through. And apper to leak. Chair used to keep adjoining room door shut since lock was broke. No steps on pool ladder. So much more to say. No room to type. Needs to be condemened! I have pictures to show nasty grossness
Verified traveler
November 22, 2021
That photo is not from the hotel. It was the single worst hotel experience of my life.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Please contact the hotel for details on their child and extra bed policies.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 66
When you stay at Regency Inn And Suites in Eau Claire, you'll be in the business district, within a 5-minute drive of University of Wisconsin-Eau Claire and Schlegelmilch-McDaniel House. This hotel is 1.9 mi (3 km) from Antique Emporium and 1.9 mi (3.1 km) from Children’s Museum of Eau Claire.

Don't miss out on recreational opportunities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.

A complimentary continental breakfast is included.

Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Services & Amenities

Public Areas
Languages Spoken

Frequently Asked Questions

How much does it cost to stay at Regency Inn and Suites?

Prices at Regency Inn and Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Regency Inn and Suites?

The closest airport is Chippewa Valley Regional Airport. It is 7.85km from the hotel and approximately a 11minutes journey by taxi.

What are the check-in and check-out times at Regency Inn and Suites?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Regency Inn and Suites provide airport transfer services?

No, the Regency Inn and Suites doesn't provide airport transfer services.

What amenities and services does Regency Inn and Suites have?

Regency Inn and Suites has the following amenities and services: Pets allowed.

Does Regency Inn and Suites have a swimming pool?

No, Regency Inn and Suites doesn't have a pool.

Does Regency Inn and Suites have fitness amenities?

No, Regency Inn and Suites doesn't have fitness amenities.

Does Regency Inn and Suites provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Regency Inn and Suites have non-smoking rooms?

Yes, Regency Inn and Suites has non-smoking rooms. Please view the hotel listing for details.

Does Regency Inn and Suites provide breakfast?

Yes, Regency Inn and Suites provides breakfast.

About This Property

Nearest AirportChippewa Valley Regional Airport
Distance to Airport7.85KM
Hotel Star Rating2