Days Inn by Wyndham West-Eau Claire

The staff were very friendly and efficient. Check-in was seemless. The facilities are showing their age and could use a refresh.

The towels from our bathroom looked dirty and were all stained. The bathroom itself was not cleaned well at all.

The staff are rude and they are intrusive makes it a very uncomfortable stay i would never go back and wish i hadnt stayed. I almost said screw it ans went to the hotel across the street

The pool and hot tub promised online did not have water in them. ): The staff was very friendly and helpful. (:

We would love to get our money back. Will be filing a complaint if we don't get it back. We were up for 5 hours in middle of the night actually afraid to leave our room. Someone in room next to us or above us was screaming like they were being tortured from 12-4 AM it was terrifying. Our room was actually decent except we couldn't look out our peep hole and it had Kleenex stuffed in the hole. We had our Golden Retriever with us they charged us $25 for him what a joke, so happy he was with us as at least we felt protected as he growled and barked all night because of the screaming guy next-door. My husband went to get breakfast the next day another huge disappointment .

Family were just happy to have somewhere to stay and it was peaceful

Room smelled damp and overall not a very nice place to stay but did allow animals and was quite cheap.

I reserved a room for two adults and three children. And I put in my notes that I would need a cot. We checked in, and the man sent us to a room which other people were already staying in! Then when I went back to the desk, he gave us another room, and I asked if there was going to be a cot and he told me not to worry about it, so I assumed there was going to be a couch. We got in the room. There was two full-size beds. I went back to the desk. The guy told me it would be extra for a cot. I told him I wasn’t paying anymore because I noted in my reservation. Then he told me they didn’t have any cots. I got really upset. It was after 9 o’clock at night with three little children. They they first told us the three of us should just sleep in a bed together and then offered offered me bedding so someone could sleep on the floor, at this point I totally lost it and was yelling at the man, then told me he was going to call the police on me, and it was all the fault of ********** that I did the booking through not the hotel I was at. My children who were also very excited to swim, already had their swimsuits on and when we saw the pool area there was a large, empty hot tub next to the pool, with no barricade, or anything around it someone could’ve fell in and got severely injured. We ended up leaving and thank God found another hotel at 10 o’clock at night.

Pool and hot tub were empty. Really wish they would have communicated accordingly.