Guest User
February 22, 2024
I feel like it was a very bad experience. First of all, as a five-star hotel, no one helped me carry my luggage. I had to move it myself from beginning to end, and the security guard didn't even provide a luggage trolley. We booked a standard twin bed, but the story started as soon as we walked in. There were not even rotten oranges on the floor cleaned (pictured)
I changed to a room on the 14th floor, but it turned out that there was a workshop opposite, and it was very noisy with the door opening and closing all the time, the kind of door slamming with emotion. The children were frightened and cried. I changed rooms again the next day, and I was exhausted from changing rooms continuously.
The service in the breakfast room is also very poor, and the sanitary conditions are also very poor. You can read other negative reviews. I personally tested it and stayed there for four days, and they are all true.
In addition, many problems occurred, and the male manager on the day shift couldn't solve anything at all. It wasn't until Manager Liu on the night shift came to work at 4 p.m. that they were solved again. The experience was very bad. I will not stay in this hotel again and do not recommend it. Then if there are other hotel colleagues, they can poach Manager Liu. You can feel that there is only one person in the whole hotel working hard to coordinate the customers' demands, but the person who works hard does not have authority. It’s also outrageous.
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